Lexmark E310 Manual Do Utilizador

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Chapter 4: Troubleshooting
Before you call for
service
If you can’t solve your printer problems, it’s time to call 
for service. Before you call, however, check the 
following: 
Is the power cord plugged into the printer?
Is the power cord plugged directly into a properly 
grounded wall outlet?
Is your printer properly connected to your 
computer?
Are all other devices attached to your printer 
plugged in and turned on?
Is the wall outlet turned off by any switches?
Did a fuse blow?
Has a power outage occurred in your area?
Is a print cartridge installed in your printer?
Is the printer cover closed completely?
Once you’ve checked these things, turn your printer off 
and back on again. If your printer is still not operating 
properly, call the Lexmark service number listed on the 
printer registration card or contact your point of 
service.
If the Ready indicator light is on, briefly press the 
operator panel button to print a test page. It lists your 
printer model, printer memory installed and your user 
default settings. The service representative will 
probably ask for this information.