Lexmark W810 Guia Do Utilizador

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Tr
oubleshooting
Finisher problems
Use the following table to find solutions to problems you are experiencing 
with the finisher option.
Finisher problems
Symptom
Cause
Solution
Paper 
frequently jams 
in the finisher.
The finisher and 
printer are 
misaligned.
Properly align the finisher with the 
printer. 
The finisher cables 
are not connected 
properly.
Check the cable connections. Refer to 
the 
Setup Guide for instructions on 
connecting the finisher to the printer.
The transport unit is 
not properly 
installed.
If the 
280 Paper Jam / Open Cover H
 
message recurs, verify that you have 
properly installed the transport unit on 
top of the printer. The gears must be 
completely engaged for paper to travel 
successfully from the printer to the 
finisher.
Refer to the 
Setup Guide for detailed 
installation instructions.
You are trying to 
staple, hole punch, 
or offset media other 
than paper.
Restrict use of the special finishing 
features to paper meeting the printer 
specifications.
Refer to the 
Complete Printer 
Reference on Lexmark’s Web site for 
more information.
You cannot 
clear the 
280 Paper Jam / 
Open Cover H
 
message.
The transport unit is 
not properly 
installed.
Verify that you have properly installed 
the transport unit on top of the printer.
Refer to the 
Setup Guide for detailed 
installation instructions.
The finisher 
does not offset 
the print job as 
requested.
You’ve selected both 
offsetting 
and 
stapling for the job.
The finisher cannot staple 
and offset a 
print job. If both functions are selected, 
the printer staples the job, but does not 
offset it.