Apple logic express 8 Manual

Contacting AppleCare Service and Support

Apple provides several levels of service and support for Logic Express and your Apple

hardware. Whatever your issue, it’s a good idea to have the following information at

hand. The more information you can provide to the support agents, the faster they will

be able to address your issue.

The Logic Express Support ID number found on the back of this document

Note:

The 11-digit Support ID number is

not

the product serial number used to install

Logic Express.

The version of Mac OS X you have installed. To find your current Mac OS X details,

choose Apple > About This Mac.

The version of Logic Express you have installed. The Logic Express version number

can be viewed by choosing Logic Express > About Logic Express, while the program

is open. Alternatively, you can Control-click the Logic Express icon in the Finder and

choose Get Info from the shortcut menu.

The model of the computer you are using.

The amount of RAM installed in your computer. You can determine this by choosing

Apple > About This Mac.

A list of any third-party hardware connected to, or installed in, the computer. Please

include manufacturer and model number details. Also include hard drives, audio and

MIDI interfaces.

A list of any third-party plug-ins or other audio, MIDI, or video software installed

alongside Logic Express.

A precise description of the situation that causes the error. Include error messages,

error numbers, and the exact text of any warning messages.