arts-pdf crackerjack 5.1 Manual Do Utilizador

 

 

 

 

Before contacting us please read the complete Troubleshooting section as the answer to 
your problem may be found in the FAQs or on the ARTS PDF Forum.  To contact ARTS 

PDF Technical Support, please e-mail 

 and supply the 

information below to help us replicate the problem you are experiencing.   

 

a.  The exact version of ARTS PDF Crackerjack you are using (this is located by 

running ARTS PDF Crackerjack, and then clicking Help > About Third-Party Plug-
Ins > ARTS PDF Crackerjack > Product Info). Please also specify whether you are 
using a demo or full registered version.  

b.  Whether or not you purchased Maintenance with ARTS PDF Crackerjack. If you 

did purchase Maintenance, please supply your ARTS PDF Crackerjack serial 

number.  

c.  The exact version of Adobe Acrobat you are using (this is located by running 

Adobe Acrobat, and then clicking Help > About Acrobat).  

d.  Whether you are running it on a PC or Macintosh and the exact version of the 

Operating System you are using.  

e.  The amount of free disk space remaining.  
f.  The CPU speed and amount of RAM for the system on which ARTS PDF 

Crackerjack is running (e.g. Pentium 233 MMX, 32MB RAM). 

g.  Any other programs that are running at the time of the error (e.g. Outlook, 

Internet Explorer, etc).  

h.  A description of the expected behavior versus the actual behavior. 

i.  The minimum PDF file that exhibits the behavior. 
j.  If applicable, please include the resultant PostScript file or a description of the 

output configuration (RIP model, PostScript interpreter version number, and 
output device model). 

 
 

If you have ideas and suggestions on how we could improve ARTS 
PDF Crackerjack, we would love to hear your thoughts. Please 

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