Lexmark 4227 Manual Do Utilizador

Chapter 6: Solving Printer Problems

Use the following procedures to remove paper jams from your 
printer.

When jams occur, the Check light is on and the 002 Paper Jam 
message appears on the display. If this happens, follow these steps 
to clear the jam:

Open the top cover and tear off the forms at the tear bar and 
front bottom openings of the printer.

Open the front cover and open the left and right forms tractor 
doors and remove the forms from both tractors.

•  If the jam occurred below the printhead, go to step 4.
•  If the jam occurred above the printhead, go to step 5.

Remove the remaining forms by pulling them slowly toward 
you. Go to step 6.

Remove the remaining forms by pulling them slowly toward 
the back of the printer. If the forms are blocked by the ribbon, 
remove the ribbon cartridge before attempting to remove the 
forms. For instructions on removing and loading the ribbon 
cartridge, see “Removing the Ribbon Cartridge” on page 131 
or “Installing the Ribbon Cartridge” on page 4.

Make sure all paper is removed from inside the printer, then 
close the top cover.

Reload the forms (see “Loading Continuous Forms” on page 
70).