Vocera Communications AB3000 Manual Do Utilizador

Issuing Urgent Commands 

Add another party to
a call (unsupervised
method)

1. Press the Hold/DND button to put your call on hold.

2. Press the Call button to summon the Genie and say:

Invite Robin Hood.

Add another party to a
call (supervised method)

1. Press the Hold/DND button to put your call on hold.

2. Press the Call button to summon the Genie and say:

Call Robin Hood. Your device connects to the new
party.

3. After speaking with the new party, press the Hold/

DND button. When the Genie asks if you want to
conference the parties, do either or the following:

• Answer "Yes" to create a three-way conference

call between you and the other two parties.

• Answer "No" to place the new party on hold

while you speak with the original caller.

Switch between an active
call and a call on hold

Press the Hold/DND button.

End a conversation and
return to the other party

Press the Call button while talking to the person you
want to disconnect.

Issuing Urgent Commands

If the system administrator has granted you the required permission on the
Vocera server, you can issue an Urgent command that automatically breaks
through to all recipients, regardless of what they are doing at the time.

You can make any of the following commands urgent:

• Call

• Broadcast

• Conference

• Invite

Urgent commands are powerful—they break through to recipients even if they
are in Do Not Disturb mode, are blocking calls, are forwarding all their calls,
or are in the middle of another call or three-way conference. The badge or
phone announces an urgent call or broadcast with a special ring tone, and it is
automatically answered, even if the recipient has auto-answering turned off.
See 

 on page 53.

The following table shows you how to issue urgent commands.