Vocera Communications B3000N Manual Do Utilizador

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VOCERA BADGE USER GUIDE
Basic Calling
Your Vocera device provides one-touch communication. To begin any kind of call or to record
or play messages, press the Call button to summon the Vocera Genie. The Genie answers with
a tone, a prompt, or both (depending on the setting that is active for your device) and is then
ready to accept your voice commands. This chapter describes the most-frequently used voice
commands, by category.
Getting Help
The Vocera system can be customized to provide users with a Help command to help users learn
how to use their Vocera devices. For example, the Help prompt could direct users to a Vocera
super user, an administrator, an internal Web site, or a local help desk for assistance.
Action
Recommended Voice Commands
Alternative Forms
Get help
Help.
 
Note:
If your system does not have a custom Help prompt, when a Vocera user says the "Help"
command the system uses the standard Help prompt: "No help is currently available."
For information on how your Vocera administrator can create a custom Help prompt, see See
xBook_admin_customhelp.
Listening to Messages
You can use the badge or phone to listen to either voice or text messages. When you play a voice
message, you hear the recorded voice of the person who sent it. When you play a text message,
Vocera uses text-to-speech generation to speak the message for you.
Vocera uses the following default settings for message playback:
• The order in which messages are played is the opposite of the order in which they are
received (most recent message first).
The badge or phone plays urgent messages before standard messages, regardless of the
order in which messages are received.
• The date and time of the message are not announced.
You can change these default settings in the Announcements tab of the User Console. If you do
not have access to the User Console, your system administrator can change these settings for
you.
If you do not speak the modifying words "voice" and "text" when you play or delete messages,
the Genie assumes you are working with voice messages. Use the following commands to work
with voice messages: