Vocera Communications B3000N Manual Do Utilizador
BASIC CALLING
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VOCERA BADGE USER GUIDE
Calling with Department Names
If your system administrator sets up departments, they are a convenient way to contact other
users on the Vocera system. When you use a department in a voice command, Vocera can:
users on the Vocera system. When you use a department in a voice command, Vocera can:
• Differentiate among users with the same first and last names.
For example, if your site has two users named John Smith, you can issue the voice command
"Call John Smith in Hardware".
"Call John Smith in Hardware".
• Identify a Vocera user when you know the first name and department, but not the last name,
of other people at your site.
For example, you can issue the voice command "Call Sue in Hardware".
Action
Recommended Voice Commands
Alternative Forms
Call a user with a department
name
Call John Smith in Hardware.
Find John Smith in Hardware.
Get me John Smith in
Get me John Smith in
Hardware.
Contact John Smith in
Contact John Smith in
Hardware.
Call a user with first name and
department
Call Sue in Hardware.
Find Sue in Hardware.
Get me Sue in Hardware.
Contact Sue in Hardware.
Get me Sue in Hardware.
Contact Sue in Hardware.
Calling a Group Member
The system administrator may create groups of Vocera users and provide a list of groups for you
to use in commands. When you call a group, you are actually calling an available member of that
group, not everyone in the group. The Vocera server determines which member to try first, based
on the ordering method the system administrator or group manager chooses.
to use in commands. When you call a group, you are actually calling an available member of that
group, not everyone in the group. The Vocera server determines which member to try first, based
on the ordering method the system administrator or group manager chooses.
Action
Recommended Voice Commands
Alternative Forms
Call a group member
Call Tech Support.
Find Tech Support.
Get me Tech Support.
Contact Tech Support.
Get me Tech Support.
Contact Tech Support.
To call a member of a group:
1. Press the Call button.
2. Wait for the Genie to answer.
3. Tell the Genie to "Call the Group's name."
2. Wait for the Genie to answer.
3. Tell the Genie to "Call the Group's name."
The Vocera server searches for an available member of the group. If no one in the group is
available, you will either be prompted to leave a message (which will be sent to all members
of the group) or your call will be forwarded, depending on the way the system administrator or
group manager has set up the group.
available, you will either be prompted to leave a message (which will be sent to all members
of the group) or your call will be forwarded, depending on the way the system administrator or
group manager has set up the group.
Training the Genie
If the Genie has difficulty understanding your speech, don't get frustrated—you can train the
Genie to recognize the way you say names and commands. The Genie can learn the names
of people, groups, and locations as well as most commands. You can also train the Genie to
recognize a nickname, if that is the way you always call a person you know.
Genie to recognize the way you say names and commands. The Genie can learn the names
of people, groups, and locations as well as most commands. You can also train the Genie to
recognize a nickname, if that is the way you always call a person you know.
When you train the Genie to learn a name, you are prompted to spell the name. If you change
your mind, you can use the "Unlearn a name" command to delete it. The Genie will prompt you
for the necessary information.
your mind, you can use the "Unlearn a name" command to delete it. The Genie will prompt you
for the necessary information.
The following table lists all the commands you can use to train the Genie: