Sunfire TGR401 Manual Do Utilizador

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User's Manual
53
APPENDIX
Troubleshooting Guide
The Sun re TGR-401 is expertly 
designed and built to provide years of 
trouble-free per for mance. Most prob-
lems that occur can usually be solved 
by checking your setup or making 
sure that the audio and video compo-
nents connected to the TGR-401 are 
on and fully op er a tion al.
The following information will help 
you deal with com mon setup problems 
you may experience during normal 
use of your unit. If problems persist, 
contact your Sun re Dealer for help.
No sound from one or more 
speakers
•  Speaker cables may have come 
undone. Turn off your system and 
check the cables, and tighten the 
binding posts.
• An audio cable may have an inter-
nal break.
•  The volume level is low for the 
chan nels concerned. Recheck the 
level cal i bra tion (page 39).
•  The Mute switch is on.
•  The channel has not been turned 
on in the Speaker Size Menu 
(page 33).
• The correct surround mode is not 
selected. (Some DVD discs are 
stereo only).
• Note: In Source Direct mode, only 
the front left and right speakers are 
engaged. They must also be set to 
Large.
No subwoofer or poor output
• The subwoofer’s ampli er is off, or 
its controls are set low.
• Are all speakers set Large?
• SUB is not switched on in the 
Speaker Size Menu (page 39).
• Recheck the level cal i bra tion pro-
cedure (page 39).
• Adjust the Crossover and check 
Bass Management (page 39).
• See page 51 to  nd the best loca-
tion for your subwoofer.
• If the bass is weak during Dolby 
Digital or DTS playback, check the 
correct audio output is selected in 
your DVD menu, otherwise it may 
just play stereo into your TGR-401 
and you won’t get the true LFE 
signal to the subwoofer. 
Poor Tuning of Stations
• The antenna may be incorrectly 
attached.
• The station is not correctly tuned 
in, weak or off the air.
• You can improve reception by us-
ing external antennas. Some cable 
TV feeds also offer FM re cep tion.
The same AM station can be 
heard at different fre quen cies
• One wire of the AM loop antenna 
may not be connected.
• A loop antenna is required for AM 
reception, as it forms part of the 
front-end tuned circuit.
Fully Automatic does not work
• Make sure the Auto On mode is 
set to Y in the MAIN ZONE setup 
menu (page 35) and that each 
input is con gured for AUTO ON 
in their respective INPUTS menu 
(page 33).
• In the INPUTS menu, also make 
sure each source is set to MAIN, 
and not M/Z2 or ZONE 2.
In order to automatically choose the 
new input source, this mode senses 
the fol low ing active signals: Left audio 
signals, Video signals, Digital signals
Note that LD or DVD players 
sometimes put out digital signals even 
when the disc is paused or stopped. 
Make sure that any sources are 
turned off when not in use.
If a source is always active, the 
automatic operation may return to that 
input as the analog audio varies. In 
this case, you should try and turn off 
any unused sources, or turn off the 
au to mat ic mode.
If you are listening to a mono 
source, make sure it connects to a left 
input, or use a “Y” cord to feed both 
left and right inputs.
Certain inputs cannot be se-
lected
• Check the INPUTS menu of the 
OSD (page 33), and make sure 
that the input has not been dis-
abled in that particular Zone.
No TV picture
•  Make sure that the video input of 
your TV monitor is connected to 
the Main monitor output on the 
TGR-401 rear panel.
• Check the video input is correct 
in the INPUTS menu of the OSD 
(page 33). Select the type of video 
input you have connected.
•  Check that your TV monitor is 
se lect ing it’s correct video input.
•  Check the video connection from 
your selected source component 
into the TGR-401.
• If in doubt, try connecting the video 
output from your source directly to 
your TV monitor. This will help you 
narrow down the problem.
•  Do not connect more than one type 
of video connection to the same 
input. Choose only the highest 
quality video type.
No Sonic Holography Effect
• It is essential that your front speak-
ers are po si tioned correctly. See 
page 50.
• Sonic Holography is most ef-
 fec tive in 2-channel operation. It 
gives a more ac cu rate per cep tion 
of the position of musicians and 
sound effects. The results may be 
masked if you are using it in a sur-
 round mode.