Hughes DIRECWAY DW4020 Manual Do Utilizador

The DW4020 installer’s computer software is basically 
DIRECWAY 4.0 software with some functions, such as 
interacting with a browser, removed. It is used to run Websetup 
and commission the customer. 

There are three registration servers, one each for consumer, small 
office/home office, and enterprise. Before you select the 
registration server, check the work order and confirm which 
service option the customer has chosen.

You will connect the installer laptop and receive modem, register 
the customer, peak the satellite signal, connect the customer’s 
DW4020, and confirm that they can surf the Internet.

1. Connect the receive modem to the installer laptop PC with 

the USB cable.

2.  Connect the installer laptop PC to an analog telephone line 

or alternate connection to the Internet.

3. Select 

→Programs→Direcway Installer→Websetup

. The 

Welcome

 screen appears. Check the work order for the 

service option and highlight the proper registration server.  
The select Next. Follow the instructions on subsequent 
screens; the instructions below will supplement the onscreen 
instructions.
If the 

Welcome

 screen does not appear, the receive modem is 

not connected to the PC or there is a problem with the receive 
modem installation. Check cable connections. If cable 
connections are not the problem, restart the PC. If that does 
not solve the problem, call technical support.

Figure 14: Welcome screen; choose proper registration server