Patton electronic 1212E Manual Do Utilizador

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Warranty Service and Returned Merchandise Authorizations (RMAs)
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CopperLink 1211E/1212E User Manual 
5 • Contacting Patton for assistance
RMA Numbers
RMA numbers are required for all product returns. You can obtain an RMA by doing one of the following: 
Completing a request on the RMA Request page in the Support section at www.patton.com
By calling +1 (301) 975-1007 and speaking to a Technical Support Engineer
By sending an e-mail to returns@patton.com
All returned units must have the RMA number clearly visible on the outside of the shipping container. Please use 
the original packing material that the device came in or pack the unit securely to avoid damage during shipping.
Shipping Instructions
The RMA number should be clearly visible on the address label. Our shipping address is as follows:
Patton Electronics Company
RMA#: xxxx
7622 Rickenbacker Dr.
Gaithersburg, MD 20879-4773 USA
Patton will ship the equipment back to you in the same manner you ship it to us. Patton will pay the return 
shipping costs.