Lexmark 24TT210 Manual Do Utilizador
Poor copy quality
Action
Yes
No
Step 1
Check if an error or status message appears on the display.
Does an error or status message appear?
Clear the error or status
message.
message.
Go to step 2.
Step 2
Check the quality of the original document.
Is the quality of the original document satisfactory?
Go to step 3.
Increase the scan
resolution setting for a
higher
resolution setting for a
higher
‑quality output.
Step 3
If dark marks appear on prints, then clean the scanner glass and the ADF
glass using a clean, lint-free cloth dampened with water.
glass using a clean, lint-free cloth dampened with water.
Is the scanner glass clean?
Go to step 4.
See
Step 4
Send a print job, and then check for print quality problems.
a
From the General Settings menu, adjust the Eco
‑Mode settings.
b
From the Copy menu, adjust the Darkness setting.
c
If the print remains faded, then replace the toner cartridge.
Is the print quality satisfactory?
Go to step 5.
See
Step 5
Check the placement of the document or photo.
Make sure the document or photo is loaded facedown on the scanner
glass in the upper left corner.
glass in the upper left corner.
Is the document or photo loaded correctly?
Go to step 6.
Place the document or
photo facedown on the
scanner glass in the
upper left corner.
photo facedown on the
scanner glass in the
upper left corner.
Step 6
Check the copy settings.
From the Copy screen, check if the Content Type and Content Source
settings are correct for the document being scanned.
settings are correct for the document being scanned.
Are the Content Type and Content Source settings correct for the
document being scanned?
document being scanned?
Go to step 7.
Change the Content
Type and Content
Source settings to
match the document
being scanned.
Type and Content
Source settings to
match the document
being scanned.
Step 7
Check for patterns on prints.
Check for patterns on prints.
a
From the Copy screen, navigate to:
Advanced Options > Advanced Imaging > Sharpness > select a lower
setting
setting
Note: Make sure no scaling is being selected.
b
Resend the copy job.
Do patterns appear on prints?
Go to step 8.
The problem is solved.
Troubleshooting
348