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Mitel NuPoint Messenger Technical Documentation - Release 7.0
 
as many times as you wish during a single billing cycle, as long as you do not request another 
gather.  You can even run the report, change billing rates, then rerun the report if you wish. 
The Billing Report first shows charges for each mailbox individually by GCOS, then reports the 
charge for the FCOS assigned to the mailbox, then lists the charges for each statistic that applies 
to the mailbox.  Next, the Billing Report lists charges for each statistic that applies to a port (line) 
group, such as user connect time and caller connect time.  When charges have been reported for 
all mailboxes, the server gives a Billing Report summary, then returns to the Billing menu.  See 
the sample in Figure 12-22.  Statistics for which the dollar amount is zero are not reported. 
Charges are based on the rates that are in effect at the time the report is generated.  No mailbox 
data is changed by adjusting rates or generating the report, as long as a new gather is not 
performed.  If you find any errors in rates after the report is run, adjust the rates; then run the 
report again (omitting the gather). 
Note:  If you are counting the fields in the Blocked Billing Report, please be aware that the department 
code  field may be blank.  If there is no department code for a mailbox there will be a blank space 
(not a zero).  All other fields will be represented by a zero. There are 102 possible fields in the 
Blocked Billing Report. 
When charges have been reported for all mailboxes, the server concludes this report with a 
Billing Report Summary.  Statistics are not reported if the dollar amount is zero. 
Figure 12-22  Sample Billing Report 
Billing Report of a Greeting-Only Mailbox 
Greeting-Only mailboxes (also called information-only mailboxes) have an FCOS that does not 
allow them to receive messages.  Statistics that can be incremented for Greeting-Only mailboxes 
are the user connect time (that is, the amount of time that the user is logged in) and the caller 
connect time (the accumulated time that callers have used to listen to the greeting).  A base rate 
can also be set. See Figure 12-23 for a Sample Billing Report, Greeting-Only Mailbox. 
Figure 12-23  Sample Billing Report, Greeting-Only Mailbox 
MAILBOX:     303   ID:  MOVIE TIMES          CODE: Region 3 
GROUP:  SELF 
    $  20.00      FCOS 6:  GREETING ONLY   base rate 
    $   6.48    648 greetings played 
    $   2.00      1 times logged 
    $    .75       .2 user connect time 
    $   1.30    129.6 caller connect time 
    $   2.40       .50 disk usageTotal Charges = $ 32.93
 
 
Mailbox Blocked Report 
The Mailbox Blocked Report (Blocked Billing Report) (see sample in Figure 12-24) is in a special 
format that can be sent to other databases.  It presents the same information as the Billing 
Report, but in blocked form; that is, with no titles or summaries. Use this report if you want to 
organize the billing data into your own format, such as for an invoice or monthly statement. 
Note:  If you are counting the fields in the Blocked Billing Report, please be aware that the department 
code field is blank (not a zero) if there is no department code for a mailbox.  All other fields are 
represented by a zero. There are 102 possible fields in the Blocked Billing Report. 
©Copyright 2002, Mitel Networks Corporation 
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