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Warranty
Please confirm the following product warranty details before using this product. 
1. Gratis Warranty Term and Gratis Warranty 
Range 
If any faults or defects (hereinafter "Failure") found to be 
the responsibility of Mitsubishi occurs during use of the 
product within the gratis warranty term, the product shall 
be repaired at no cost via the sales representative or 
Mitsubishi Service Company. However, if repairs are 
required onsite at domestic or overseas location, 
expenses to send an engineer will be solely at the 
customer's discretion. Mitsubishi shall not be held 
responsible for any re-commissioning, maintenance, or 
testing on-site that involves replacement of the failed 
module. 
[Gratis Warranty Term] 
The gratis warranty term of the product shall be for one 
year after the date of purchase or delivery to a 
designated place. Note that after manufacture and 
shipment from Mitsubishi, the maximum distribution 
period shall be six (6) months, and the longest gratis 
warranty term after manufacturing shall be eighteen (18) 
months. The gratis warranty term of repair parts shall not 
exceed the gratis warranty term before repairs. 
[Gratis Warranty Range] 
1)
The range shall be limited to normal use within the 
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environment, etc., which follow the conditions and 
precautions, etc., given in the instruction manual, 
user's manual and caution labels on the product. 
2)
Even within the gratis warranty term, repairs shall 
be charged for in the following cases. 
a) Failure occurring from inappropriate storage or 
handling, carelessness or negligence by the 
user. Failure caused by the user's hardware or 
software design. 
b) Failure caused by unapproved modifications, 
etc., to the product by the user. 
c) When the Mitsubishi product is assembled into 
a user's device, Failure that could have been 
avoided if functions or structures, judged as 
necessary in the legal safety measures the 
user's device is subject to or as necessary by 
industry standards, had been provided. 
d) Failure that could have been avoided if 
consumable parts (battery, backlight, fuse, etc.) 
designated in the instruction manual had been 
correctly serviced or replaced. 
e) Relay failure or output contact failure caused by 
usage beyond the specified Life of contact 
(cycles).
f)
Failure caused by external irresistible forces 
such as fires or abnormal voltages, and Failure 
caused by force majeure such as earthquakes, 
lightning, wind and water damage. 
g) Failure caused by reasons unpredictable by 
scientific technology standards at time of 
shipment from Mitsubishi. 
h) Anyother failure found not to be the 
responsibility of Mitsubishi or that admitted not 
to be so by the user. 
2. Onerous repair term after discontinuation of 
production 
1)
Mitsubishi shall accept onerous product repairs for 
seven (7) years after production of the product is 
discontinued.
 
Discontinuation of production shall be notified with 
Mitsubishi Technical Bulletins, etc.
2)
Product supply (including repair parts) is not 
available after production is discontinued. 
3. Overseas service 
Overseas, repairs shall be accepted by Mitsubishi's local 
overseas FA Center. Note that the repair conditions at 
each FA Center may differ. 
4. Exclusion of loss in opportunity and secondary 
loss from warranty liability 
Regardless of the gratis warranty term, Mitsubishi shall 
not be liable for compensation of damages caused by 
any cause found not to be the responsibility of 
Mitsubishi, loss in opportunity, lost profits incurred to the 
user or third person by Failures of Mitsubishi products, 
special damages and secondary damages whether 
foreseeable or not , compensation for accidents, and 
compensation for damages to products other than 
Mitsubishi products, replacement by the user, 
maintenance of on-site equipment, start-up test run and 
other tasks. 
5. Changes in product specifications 
The specifications given in the catalogs, manuals or 
technical documents are subject to change without prior 
notice. 
6. Product application 
1)
In using the Mitsubishi MELSEC programmable 
logic controller, the usage conditions shall be that 
the application will not lead to a major accident 
even if any problem or fault should occur in the 
programmable logic controller device, and that 
backup and fail-safe functions are systematically 
provided outside of the device for any problem or 
fault. 
2)
The Mitsubishi programmable logic controller has 
been designed and manufactured for applications in 
general industries, etc. Thus, applications in which 
the public could be affected such as in nuclear 
power plants and other power plants operated by 
respective power companies, and applications in 
which a special quality assurance system is 
required, such as for Railway companies or Public 
service purposes shall be excluded from the 
programmable logic controller applications. 
 
In addition, applications in which human life or 
property that could be greatly affected, such as in 
aircraft, medical applications, incineration and fuel 
devices, manned transportation, equipment for 
recreation and amusement, and safety devices, 
shall also be excluded from the programmable logic 
controller range of applications. 
 
However, in certain cases, some applications may 
be possible, providing the user consults their local 
Mitsubishi representative outlining the special 
requirements of the project, and providing that all 
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circumstances, solely at the users discretion.