Справочник Пользователя для Hearth & Home Technologies 31M-ACC-MBK

September 1, 2008

7033-277F

Page  7

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With proper installation, operation, and maintenance your woodstove 

will provide years of trouble-free service. If you do experience a prob-

lem, this troubleshooting guide will assist a qualified service person in 

the diagnosis of a problem and the corrective action to be taken. 

Can’t get fire started 

Excessive smoke or spillage 

Burns too slowly 

Smolders, sizzles

Not enough kindling/paper or no 

kindling/paper

Use dry kindling, more paper. Arrange kindling & 

wood for air movement.

Not enough air for fire to ignite

Check for restricted cap/shroud
Open outside air kit (if installed).
Check for flue blockage.
Pre-warm flue before starting fire (refer to starting 

fire section).
Check for adequate vent height (refer to chimney 

assembly section).
Open window below the appliance towards the 

wind.

Wood condition is too wet, too 

large

Use dry, seasoned wood (refer to wood fuel sec-

tion).

Bed of coals not established 

before adding wood

Start with paper & kindling to establish bed of 

coals (refer to starting fire section).

Flue blockage such as birds’ 

nests or leaves in termination cap

Have chimney inspected for creosote and cleaned 

by a certified chimney sweep.

Down draft or negative pressure 

Competition with exhaust devices

Do not use exhaust fans during start-up (refer to 

negative pressure section).
Open window below the appliance towards the 

wind.

Fire burns too fast

Extremely dry or soft wood

Mix in hardwood.
Mix in less seasoned wood after fire is established 

(refer to wood fuel section).

Overdrafting

Check for correct vent height; too much vertical 

height creates overdrafting.
Check location of vent termination (refer to chim-

ney requirements section).

ARS door may not be closed 

completely

Handle set screw rotated on ash door rod - Follow 

installation instructions

Ash left on ARS door

No seal is created. Clean off top of ARS door for 

complete seal.