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MHD56109 - Edition 9
19
WARRANTY
HOIST LIMITED WARRANTY
Ingersoll Rand Company warrants to the original user its Hoists 
and Winches (Products) to be free of defects in material and 
workmanship for a period of one year from the date of purchase. 
Ingersoll Rand will repair, without cost, any Product found to be 
defective, including parts and labor charges, or at its option, will 
replace such Products or refund the purchase price less a 
reasonable allowance for depreciation, in exchange for the 
Product. Repairs or replacements are warranted for the remainder 
of the original warranty period.
If any Product proves defective within its original one year 
warranty period, it should be returned to any Authorized Hoist 
and Winch Service Distributor, transportation prepaid with proof 
of purchase or warranty card.
This warranty does not apply to Products which Ingersoll Rand 
has determined to have been misused or abused, improperly 
maintained by the user, or where the malfunction or defect can be 
attributed to the use of non-genuine Ingersoll Rand parts.
Ingersoll Rand makes no other warranty, and all implied 
warranties including any warranty of merchantability or 
fitness for a particular purpose are limited to the duration of 
the expressed warranty period as set forth above. 
Ingersoll Rand’s maximum liability is limited to the purchase 
price of the Product and in no event shall Ingersoll Rand be 
liable for any consequential, indirect, incidental, or special 
damages of any nature rising from the sale or use of the 
Product, whether based on contract, tort, or otherwise.
Note: Some states do not allow limitations on incidental or 
consequential damages or how long an implied warranty lasts so 
that the above limitations may not apply to you.
This warranty gives you specific legal rights and you may also 
have other rights which may vary from state to state.
IMPORTANT NOTICE
It is our policy to promote safe delivery of all orders.
This shipment has been thoroughly checked, packed and 
inspected before leaving our plant and receipt for it in good 
condition has been received from the carrier. Any loss or damage 
which occurs to this shipment while en route is not due to any 
action or conduct of the manufacturer.
Visible Loss or Damage
If any of the goods called for on the bill of lading or express 
receipt are damaged or the quantity is short, do not accept them 
until the freight or express agent makes an appropriate notation on 
your freight bill or express receipt.
Concealed Loss or Damage
When a shipment has been delivered to you in apparent good 
condition, but upon opening the crate or container, loss or damage 
has taken place while in transit, notify the carrier’s agent 
immediately.
Damage Claims
You must file claims for damage with the carrier. It is the 
transportation company’s responsibility to reimburse you for 
repair or replacement of goods damaged in shipment. Claims for 
loss or damage in shipment must not be deducted from the 
Ingersoll Rand invoice, nor should payment of Ingersoll Rand 
invoice be withheld awaiting adjustment of such claims as the 
carrier guarantees safe delivery.
You may return products damaged in shipment to us for repair, 
which services will be for your account and form your basis for 
claim against the carrier.