Справочник Пользователя для Lucent Technologies 108596560

Issue 6

December 1999

Hospitality Operations 

20

Front Desk Operations 

Almost all operations that are done from a traditional “attendant console” 
(Model 302B, model 302C, or PC console) can now be done from an Attendant 
Backup telephone (a telephone that has “console” permissions). The operations 
given in this section include the following:

■

Attendant Backup

■

■

■

■

■

■

■

■

■

■

Refer to DEFINITY Console Operations and DEFINITY Console Operations 
Quick Reference for standard console feature operations not related to hospitality.

The Attendant Backup feature allows you to access most attendant console 
features from one or more specially-administered multiappearance telephones. 
Using this backup mode, you can answer calls faster, thus providing better service 
to your guests and prospective clients.

The recommended telephones are the Lucent Technologies Model 6408D+, 
6424D+, 8434, and 8410D,. When calls terminate at the attendant console during 
normal operation, users at the backup telephones can answer overflow calls by 
pressing a button or entering a feature access code. You can then process the calls 
as if you are at the attendant console. Procedures for basic feature operation are 
documented in the quick reference guides for each telephone.

The Attendant Backup features cannot be used from guest rooms 
administered as “client” rooms even if they have a multiappearance 
telephone.