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   SGB Batch Blender with Mitsubishi Controller 
                                      Page 87 of 118
 
 
Problem Possible 
solution 
Check the Mixer and Dump Setup to see if the mixer is configured for 
“Continuous Mixing”.  Set it to “Timed Mixing”. 
Check the value of the mixer timer setting. 
Check the value of the dump delay timer. 
Check the mixer motor fuse. This is located in the control panel on the 
SSR for the mixer motor. If the unit has two (2) power inlets with a 
separate power inlet for the mix motor the overload fuse will be located in 
the rear junction box on the blender frame. 
Check the power source to the blender. 
Check the load cell in diagnostics under direct scale readout. Place a 
calibration weight on the weigh hopper; determine if the weight 
corresponds. 
Check the load cells to make sure that a pellet has not jammed under a 
load cell. 
Check the load cell connections to the control panel 
Check the power supply voltage and readjust as necessary as described 
earlier. 
Mixer won’t shut off and 
runs continuously. 
Check the memory battery voltage on the CPU board. If the battery is 
dead, the blender “forgets” settings when the power is off. Replace it with 
a new battery. Order a spare CPU board; send the replaced one back to 
the factory to have a new battery holder and battery installed. If this is 
done in the field, the controller warranty will be voided
Go to the Manual Control Page and check to see if “Hop Low” equals “1”.  
If it does, then adjust the low-level prox until the value reads “0”. 
Out of Material Alarm is 
displayed, but there is 
material in the hopper. 
Ensure that the material hopper is properly vented.  If the vacuum 
receiver is leaky, then this will cause the problem.  To test this, fill up the 
hopper and turn the loader off to prevent leaking. 
If this isn’t the problem, then increase the “Out of Material Retry Limit” 
found under Feed Algorithm Options (see manual). 
I’m not getting Out of 
Material Alarms 
Check the Alarm Flags & Feeder Setup to see if the feeder is configured 
to give you an alarm. 
Calibration Weight 
Exceeded 
Clean out the hopper and retest.  If this doesn’t fix the problem, then 
perform a scale calibration.  Also, check to sure that the Dump Time is 
not set extremely low.  If all else fails, check the value set for the Max 
Empty Weight.  This might need to be increased. 
The feeder calibration 
values are moving too 
much. 
First, check that the displayed actual dispensed weight is accurate.  If this 
is OK, then check to see if the hopper is properly vented.  To do this, fill 
hopper and turn off the loader and retest.   
I can’t calibrate the Scale 
without an error message. 
This is caused by the difference in bits not being large enough.  Using the 
Direct Scale Readout, examine current loadcell bits with and without the 
calibration weight.  If the bits do not change significantly, then check for 
pellets jamming the loadcells and check the loadcell circuit.  You might 
have a bad loadcell. 
Do other feeders calibrate correctly?  Is the feeder I’m trying to calibrate a 
large gate?  If these are true, then lower the Batch % for Feeder Cal 
setting under Feed Calibration Options. This can be observed by looking 
at the Hopper Weight display. 
I can’t calibrate the feeder 
without an error message. 
None of the feeders calibrate?  Check the Scale Calibration.  If this is 
correct, then lower the Batch% for Feeder Cal setting under Feed 
Calibration Options for each feeder. This can be observed by looking at 
the Hopper Weight display.