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Appendices
Appendix E:  Troubleshooting
Reset Name
When to Use
How to Use
Resulting Action
Format
When the picture 
shape seems 
incorrect, use 
FORMAT to 
change the shape of 
the picture.
Press the 
FORMAT key to cycle through 
the available formats to find the best 
format for the current picture.
The last-used format for a signal 
type is memorized for each input.  
The next time the same input and 
the same signal type is viewed, 
the last-used format will be 
recalled.
PerfectColor™ 
and 
PerfecTint™ 
Reset
(for the single 
input currently 
being watched)
When the color 
intensities seem 
out of balance, use 
the PerfectColor/
PerfecTint reset 
to reset the color 
balances to the original 
factory settings.
Both PerfectColor and 
PerfecTint and are 
reset at the same time.
1.  While viewing the input to be 
reset, press 
MENU to display the 
Main menu with the A/V icon 
highlighted.
2.  Use   to highlight 
PerfectColor 
and press 
ENTER to display the 
PerfectColor adjustment screen.
3.  Press 
CANCEL to reset the colors.
All PerfectColor/PerfecTint 
sliders are reset to the 
original center position.  The 
PefectColor/PerfecTint 
settings for other inputs remain 
unchanged.
A/V Memory 
Reset
(for the single 
input currently 
being watched)
When audio and/or 
video settings for a 
single input seem 
incorrect, use A/V 
Memory Reset to 
return the input to 
the original factory 
settings.
1.  While viewing the input to be 
reset, press 
MENU to display the 
Main menu with the A/V icon 
highlighted.
2.  Use   to highlight the 
Reset 
icon and press 
ENTER to reset.
All Video and all Audio (
except 
Balance, Listen To, & Language) 
settings for an individual input 
are reset.  In addition, two 
global settings (Video Noise & 
SharpEdge) are reset to their 
original factory settings.
A/V Reset
(for all inputs)
To reset audio and 
video adjustments for 
ALL inputs back to 
their original factory 
settings.
While viewing the TV, press the side 
panel buttons 
GUIDE and FORMAT at the 
same time.
All Audio and Video settings are 
returned to their original factory 
settings.
Channel 
Memorization
To erase and re-
memorize channels on 
ANT 1 or ANT 2.
1.  While viewing the TV, press 
MENU 
to display the 
Main menu.
2.  Press   to highlight the 
Setup 
icon.
3.  Press   to highlight the 
Scan 
icon.
4.  Press   to highlight the antenna 
input and reception mode, e.g.  
ANT 1 Air.
5.  Press   to highlight the 
Start 
button icon and press 
ENTER to 
start the memorization.
All previously memorized 
channels for the selected 
antenna input are erased and a 
new set of memorized channels 
is created.  All custom settings 
for Fav, channel names, and 
channel locks are deleted.  To 
add or delete individual channels, 
see Edit menu instructions in 
chapter 5, “TV Menu Settings.”
TV Reset Comparison Guide
You can resolve many common TV problems using 
the reset functions described in the following table.  
See also the troubleshooting suggestions later in this 
appendix.
IMPORTANT
Before you change sound or picture settings: 
 If 
picture or sound settings seem wrong for a broadcast 
channel (a channel from 
ANT 1ANT 2, a cable box, or 
satellite receiver), first check other channels from the 
same input before changing settings.  If most other 
channels from the same input seem correct, there is 
likely a problem with the broadcast rather than with the 
TV.  Use care in this case, as changes you make to fix 
problems on individual channels also affect all other 
channels on the same input.