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Instruction Manual   
 
CyberScan pH 11 / 110  
 
56
10.5 Trouble-shooting 
Guide 
a) 
Problem: Unable to PRINT 
When press PRINT key on pH 110 meter, nothing is printed. 
POSSIBLE CAUSES 
SOLUTIONS 
You have not "ENABLE CONNECTION" in 
the Data Acquisition program.  
Click on "ENABLE CONNECTION" in the 
Data Acquisition program.  
The "Communication Settings" in the Data 
Acquisition program is different from 
meter's setup.  
Match the COM port number, baud rate, 
parity and stop bits information between the 
Data Acquisition program and the meter.  
The COM port number in the Data 
Acquisition program is wrong.  
Change the COM port number (1 or 2) in the 
Data Acquisition program.  
Your computer's COM port setting may be 
wrong. 
Check your computer's hardware settings 
(through Windows OS, BIOS, or any other 
OS) and refer to computer's manual or 
consult with the computer's manufacturer.  
You may have used the wrong 
communication cable. 
Make sure you use the RS232C cable 
supplied together with the meter (Part No. 
EC-CA01M09F09).  
Check the RS232C configuration as 
described in the meter's instruction manual. 
 
 
To report any bugs, please e-mail to techsupport@eutechinst.com