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Once annually,

Qualified

Brush away loose ember material near

during the

Service

the burner. Replace old ember

annual check-up

Technician

material with new dime-size and -shape
pieces of Golden Ember (GE-93) and
Glowing Ember (050-721). New ember
material should be placed alternately on
top of the burner—a layer of Golden
Ember, a layer of Glowing Ember,
and so on. Save the remaining ember
material and repeat this procedure at
your next servicing.

Once annually

Qualified

Brush or vacuum the control

Service

compartment, fireplace logs, and

Technician

burner areas surrounding the logs.

Periodically

Qualified

Make a visual check of the straight flame

Service

sensor rod. Use emery cloth to carefully

Technician

remove any existing film or white deposits.

Periodically

Qualified

Make a visual check of your fireplace’s

Service

flame patterns. Make sure the flames

Patterns,

Technician/

are steady—not lifting or floating. See

Owner

the picture in Figure 14. The flame
sensor or thermopile/thermocouple
 tips should be covered with flame.

Before initial use

Qualified

Inspect the external vent cap on a

and at least

Service

regular basis to ensure that no debris is

annually thereafter,

Technician/

interfering with the flow of air. Inspect

more frequently

Owner

entire vent system for proper function.

if possible

As necessary

Homeowner

Remove and clean glass after the first 3-4
hours of use. After the initial cleaning, clean
as necessary, particularly after adding new
ember (flame colorant) material. Film deposits
on inside of glass door should be cleaned
off using a household glass cleaner. NOTE:
DO NOT handle or attempt to clean door
when it’s hot. DO NOT use abrasive cleaners.

MAKE SURE THE FLAMES

ARE STEADY—NOT LIFTING

OR FLOATING.

Although the frequency fireplace servicing and
maintenance will depend on use and the type of
installation, you should have a qualified service technician
perform an appliance check-up at the beginning of each
heating season. See the table below for specific
guidelines regarding each fireplace maintenance task.

Heat & Glo  •  ST-42TVFL-IPI  •  455-902 Rev. C  •  12/07

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