Справочник Пользователя для Inter-Tel 7000 8662

                                    

Inter-Tel

®

 

Model 8662 Endpoint User Guide

The table below includes troubleshooting tips for endpoint and system features. The
table on 

 includes tips for voice mail features. Refer to the tables before con-

tacting your system administrator or local Inter-Tel provider.

The endpoint is not working prop-
erly.

Reset the endpoint (see 

). If the endpoint continues to fail, 

contact your system administrator.

I cannot use one or more of the 
features described in this guide.

The feature may not be enabled. Contact your system administrator for 
more information.

I am unable to enter time or date 
information for my status settings.

The “Prompt me for additional descriptive text each time I choose this 
status” in the Status section of Inter-Tel Personal Communicator for 
Web may need to be enabled. 

I cannot program System speed-
dial numbers.

System speed dial numbers are programmed by the system adminis-
trator. 

I cannot change the time and date 
on the endpoint display.

The time and date are set by the system administrator. Contact your 
system administrator if you notice that the date and time are incorrect.

I am experiencing audio problems 
on my endpoint such as echo, dis-
torted sound, or choppiness. 

Contact your system administrator if you are having audio problems. 

My endpoint is located in my home, 
I use a cable modem, and I cannot 
download new firmware upgrades.

Unplug the endpoint from the router and plug it directly into the cable 
modem, bypassing the router completely. After downloading the 
upgrades, you can reconnect the endpoint to the router.

I cannot route calls with the end-
point.

Use Inter-Tel

®

 Personal Communicator for Web to enable or modify 

call routing.

I don’t have any messages, but the 
Message lamp continues to flash.

Press 

 

 to disable the lamp. (This works only if there 

are no messages and a system error is causing the lamp to flash.) 

My status changes automatically, 
and I don’t know why.

Your status may be set to change when your personal computer is idle 
or when an event scheduled in your Microsoft

®

 Outlook

® 

calendar 

changes your status “map” settings.
To check the idle setting: From the system tray, right-click on 

, and 

then click Options - Status (tab). Then check the setting in the When 
my computer becomes idle panel. 
To check the calendar “map” settings: From Inter-Tel Personal Com-
municator for Web, click Options (tab) - Preferences (Edit) - Calendar 
Status Triggers.