Справочник Пользователя для games-pc lego star wars
CONTACTING TECH SUPPORT
If you have a technical problem with the game, our Support
Department is here to help. Our web site contains up-to-date
information on the most common difficulties with our products;
this information is the same as that used by our support agents.
If you are unable to find the information you need on our web
site, please feel free to contact us via email, fax, telephone or
letter. (When contacting us via email or fax, please be sure to
put the game title in the subject of your message.)
Department is here to help. Our web site contains up-to-date
information on the most common difficulties with our products;
this information is the same as that used by our support agents.
If you are unable to find the information you need on our web
site, please feel free to contact us via email, fax, telephone or
letter. (When contacting us via email or fax, please be sure to
put the game title in the subject of your message.)
ASSISTANCE VIA THE WORLD WIDE WEB
The fastest way to answer most questions is by visiting our
online support. You can find the latest support information
at http://support.eidosinteractive.com/GI/CustomerSupport/
FaqSearch.jsp. Our support FAQ’s are available 24/7 for your
convenience. These pages are updated frequently and have the
same information that our support techs will use to answer your
question if you call or email us. The answers to about 90% of
the questions we are asked can be found there, so it really is
worth the time to take a look!
online support. You can find the latest support information
at http://support.eidosinteractive.com/GI/CustomerSupport/
FaqSearch.jsp. Our support FAQ’s are available 24/7 for your
convenience. These pages are updated frequently and have the
same information that our support techs will use to answer your
question if you call or email us. The answers to about 90% of
the questions we are asked can be found there, so it really is
worth the time to take a look!
The second fastest way to get an answer to your question is to
email us. (You will find our email submission forms at our web
site.) We typically respond to email queries within 24-48 hours
during the business week. Response times can be considerably
longer over the weekend, holidays and immediately after a
product release. It all depends on how many people we have
working and how much email is coming in at any one time, but
we do try really hard to get you the right answer as quickly as
possible. Weekdays, excluding holidays, during the hours when
the phones are open, we still give email questions our highest
priority.
email us. (You will find our email submission forms at our web
site.) We typically respond to email queries within 24-48 hours
during the business week. Response times can be considerably
longer over the weekend, holidays and immediately after a
product release. It all depends on how many people we have
working and how much email is coming in at any one time, but
we do try really hard to get you the right answer as quickly as
possible. Weekdays, excluding holidays, during the hours when
the phones are open, we still give email questions our highest
priority.
Through this site you will also have access to our FTP (File
Transfer Protocol) area where you can download patches and
new enhancements as soon as they become available.
Transfer Protocol) area where you can download patches and
new enhancements as soon as they become available.
ASSISTANCE VIA TELEPHONE OR FAX
We are available to take your calls Monday through Friday
between 9:00 a.m. and 5:00 p.m., Pacific Time at (415) 615-6220
(voice) or (415) 547-1201 (fax). Our tech support department is
closed on all major holidays. Note: You are responsible for all
toll charges when calling.
between 9:00 a.m. and 5:00 p.m., Pacific Time at (415) 615-6220
(voice) or (415) 547-1201 (fax). Our tech support department is
closed on all major holidays. Note: You are responsible for all
toll charges when calling.
To ensure the quickest service you will need to be at your
computer and have the following information at hand:
computer and have the following information at hand:
• A complete listing of your computer’s hardware. (Contact your
computer manufacturer if you are unsure.)
• What version of Windows ® you are using.
• A copy of your DirectX Diagnostics report.
❑ Click on Start.
❑ Click on Run.
❑ Type dxdiag.
❑ Click on OK.
❑ Click on the Save Information button and save the file to
❑ Click on Run.
❑ Type dxdiag.
❑ Click on OK.
❑ Click on the Save Information button and save the file to
your computer.
❑ When you call our Technical Support line either have this
file open or have a printed copy. If you send an email query
you may attach the file to the email.
you may attach the file to the email.
• What error message(s), if any, you have had.
• How the game is currently configured.
NOTE: OUR SUPPORT AGENTS DO NOT HAVE AND WILL NOT
GIVE GAME HINTS STRATEGIES OR CODES
GIVE GAME HINTS STRATEGIES OR CODES
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PRODUCT RETURN PROCEDURE
In the event our support agents determine that your game disc is
defective, you will need to forward material directly to us. Please
include a brief letter explaining what is enclosed and why you are
sending it to us. The agent you speak with will give you an
authorization number that must be included and you will need to
include a daytime phone number so that we can contact you if
necessary. Any materials not containing this authorization number
will be returned to you unprocessed and unopened.
defective, you will need to forward material directly to us. Please
include a brief letter explaining what is enclosed and why you are
sending it to us. The agent you speak with will give you an
authorization number that must be included and you will need to
include a daytime phone number so that we can contact you if
necessary. Any materials not containing this authorization number
will be returned to you unprocessed and unopened.
Send your postage-paid package to the following address:
Eidos, Inc. Customer Services
RMA# (state your authorization number here)
651 Brannan Street, Suite 400
San Francisco, CA 94107
RMA# (state your authorization number here)
651 Brannan Street, Suite 400
San Francisco, CA 94107
You are responsible for postage for your game to our service center.
EIDOS, INC., LICENSE & LIMITED WARRANTY
The computer program, artwork, music, printed materials, online
or electronic documentation, and other components included in this
product and all copies of such materials as such may be modified
or updated (collectively referred to as the “Software”) are
copyrighted properties. The Software is non-exclusively licensed
(not sold) to you. You may use the Software, solely for your personal
use and only in connection with a single personal computer system.
You may not circumvent or attempt to circumvent any technological
measures in the Software or the media designed to prevent copying
or unauthorized access. You may not: (1) except in connection with
the installation of and game play associated with the Software, copy
the Software in its entirety onto a hard drive or other storage device
and you must run the Software from the included CD-ROM;
(2) distribute, rent, lease or sublicense all or any portion of the
Software; (3) modify or prepare derivative works of the Software,
except as otherwise may be allowed herein; (4) transmit the
Software over a network, by telephone, or electronically using any
means, or permit use of the Software, in a network, multi-user
arrangement or remote access arrangement except in the course
of your network multiplayer play of the Software over authorized
networks in accordance with its documentation; (5) engage in
matchmaking for multi-player play over unauthorized networks;
(6) design or distribute unauthorized levels; (7) reverse engineer the
Software, derive source code, or otherwise attempt to reconstruct or
discover any underlying source code, ideas, algorithms, file formats,
programming or interoperability interfaces of the Software by any
means whatsoever, except to the extent expressly permitted by law
or electronic documentation, and other components included in this
product and all copies of such materials as such may be modified
or updated (collectively referred to as the “Software”) are
copyrighted properties. The Software is non-exclusively licensed
(not sold) to you. You may use the Software, solely for your personal
use and only in connection with a single personal computer system.
You may not circumvent or attempt to circumvent any technological
measures in the Software or the media designed to prevent copying
or unauthorized access. You may not: (1) except in connection with
the installation of and game play associated with the Software, copy
the Software in its entirety onto a hard drive or other storage device
and you must run the Software from the included CD-ROM;
(2) distribute, rent, lease or sublicense all or any portion of the
Software; (3) modify or prepare derivative works of the Software,
except as otherwise may be allowed herein; (4) transmit the
Software over a network, by telephone, or electronically using any
means, or permit use of the Software, in a network, multi-user
arrangement or remote access arrangement except in the course
of your network multiplayer play of the Software over authorized
networks in accordance with its documentation; (5) engage in
matchmaking for multi-player play over unauthorized networks;
(6) design or distribute unauthorized levels; (7) reverse engineer the
Software, derive source code, or otherwise attempt to reconstruct or
discover any underlying source code, ideas, algorithms, file formats,
programming or interoperability interfaces of the Software by any
means whatsoever, except to the extent expressly permitted by law
despite a contractual provision to the contrary, and then only after
you have notified Eidos, Inc and its licensors in writing of your
intended activities; (8) remove, disable, or circumvent any
proprietary notices or labels contained on or within the Software;
(9) export or re-export the Software or any copy or adaptation
thereof in violation of any applicable laws or regulations; or
(10) commercially exploit the Software, specifically at any cyber
café, computer gaming center or any other public site without first
obtaining a separate license from Eidos, Inc. and/or its licensors
(which it may or may not issue in its sole discretion) for such use,
and Eidos, Inc. may charge a fee for any such separate license. You
may transfer the Software, but only if the recipient agrees to accept
and be bound by the terms and conditions of this Agreement. If you
transfer the Software, you must transfer all components and
documentation. Your rights in and to this license are automatically
terminated if and when you transfer the Software.
you have notified Eidos, Inc and its licensors in writing of your
intended activities; (8) remove, disable, or circumvent any
proprietary notices or labels contained on or within the Software;
(9) export or re-export the Software or any copy or adaptation
thereof in violation of any applicable laws or regulations; or
(10) commercially exploit the Software, specifically at any cyber
café, computer gaming center or any other public site without first
obtaining a separate license from Eidos, Inc. and/or its licensors
(which it may or may not issue in its sole discretion) for such use,
and Eidos, Inc. may charge a fee for any such separate license. You
may transfer the Software, but only if the recipient agrees to accept
and be bound by the terms and conditions of this Agreement. If you
transfer the Software, you must transfer all components and
documentation. Your rights in and to this license are automatically
terminated if and when you transfer the Software.
Eidos, Inc., warrants to you, the original purchaser of this disc, that
for a period of ninety (90) days from the date of your purchase, this
disc shall be free from defects in materials and workmanship. If, at
any time during the applicable ninety (90) day warranty period you
determine that this limited warranty has been breached, Eidos, Inc.,
agrees, in its sole option, to repair or replace, free of charge, any
such disc, provided the disc is returned postage-paid to the Eidos,
Inc., Factory Service Center and a proof of date of purchase is
included. This limited warranty is not applicable to normal wear and
tear and shall be void with respect to any defects that arise from
disc abuse, unreasonable use, mistreatment or neglect. This disc is
sold “as is” without any warranties of any kind, express or implied,
including implied warranties of merchantability or fitness for a
particular purpose, other than the limited warranty expressly stated
above. No other claims arising out of your purchase and use of this
disc shall be binding on or obligate Eidos, Inc., and/or its licensors
in any manner. Eidos, Inc., and/or its licensors will not be liable to
you for any losses or damages incurred for any reason as a result
of your use of this disc, including, but not limited to, any special,
incidental, or consequential damages resulting from your
possession, use or malfunction of this disc. This license and limited
warranty states the entire obligation of Eidos, Inc., and/or its
licensors with respect to the purchase of your disc. If any part
of this license and limited warranty is determined to be void
or illegal, the remainder shall remain in full force and effect.
for a period of ninety (90) days from the date of your purchase, this
disc shall be free from defects in materials and workmanship. If, at
any time during the applicable ninety (90) day warranty period you
determine that this limited warranty has been breached, Eidos, Inc.,
agrees, in its sole option, to repair or replace, free of charge, any
such disc, provided the disc is returned postage-paid to the Eidos,
Inc., Factory Service Center and a proof of date of purchase is
included. This limited warranty is not applicable to normal wear and
tear and shall be void with respect to any defects that arise from
disc abuse, unreasonable use, mistreatment or neglect. This disc is
sold “as is” without any warranties of any kind, express or implied,
including implied warranties of merchantability or fitness for a
particular purpose, other than the limited warranty expressly stated
above. No other claims arising out of your purchase and use of this
disc shall be binding on or obligate Eidos, Inc., and/or its licensors
in any manner. Eidos, Inc., and/or its licensors will not be liable to
you for any losses or damages incurred for any reason as a result
of your use of this disc, including, but not limited to, any special,
incidental, or consequential damages resulting from your
possession, use or malfunction of this disc. This license and limited
warranty states the entire obligation of Eidos, Inc., and/or its
licensors with respect to the purchase of your disc. If any part
of this license and limited warranty is determined to be void
or illegal, the remainder shall remain in full force and effect.
This game and manual are each a work of fiction. All of the
characters, events, locations, logos, and entities portrayed or
depicted are fictional. Any resemblance to real persons, living
or dead, or actual events is purely coincidental.
characters, events, locations, logos, and entities portrayed or
depicted are fictional. Any resemblance to real persons, living
or dead, or actual events is purely coincidental.
Register your game at
www.eidos.com
LucasArts, the LucasArts logo, STAR WARS and related properties
are trademarks in the United States and/or in other countries of
Lucasfilm Ltd. and/or its affiliates. © 2005 Lucasfilm
Entertainment Company Ltd. or Lucasfilm Ltd. & ® or TM as
indicated. LEGO, the LEGO logo and the Minifigure are
trademarks of The LEGO Group. © 2005 The LEGO Group.
Eidos and the Eidos logo are registered trademarks of the Eidos
Group of Companies.
are trademarks in the United States and/or in other countries of
Lucasfilm Ltd. and/or its affiliates. © 2005 Lucasfilm
Entertainment Company Ltd. or Lucasfilm Ltd. & ® or TM as
indicated. LEGO, the LEGO logo and the Minifigure are
trademarks of The LEGO Group. © 2005 The LEGO Group.
Eidos and the Eidos logo are registered trademarks of the Eidos
Group of Companies.
CUSTOMER SUPPORT
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