Справочник Пользователя для McAfee office 3.1
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User’s Guide
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Product Support
BEFORE YOU CONTACT McAfee Software for technical support, locate
yourself near the computer with McAfee Office installed and verify the
information listed below:
yourself near the computer with McAfee Office installed and verify the
information listed below:
• Have you sent in your product registration card?
• Version of McAfee Office
• Customer number if registered
• Model name of hard disk (internal or external)
• Version of system software
• Amount of memory (RAM)
• Extra cards, boards or monitors
• Name and version of conflicting software
• EXACT error message as on screen
• What steps were performed prior to receiving error message?
• A complete description of the problem
Customer service
To order products or obtain product information, contact the McAfee
Customer Care department at (972) 308-9960 or write to the following address:
Customer Care department at (972) 308-9960 or write to the following address:
Network Associates
3965 Freedom Circle
Santa Clara, CA 95054
U.S.A.
3965 Freedom Circle
Santa Clara, CA 95054
U.S.A.
If you need further assistance or have specific questions about our products,
send your questions via email to the appropriate address below:
send your questions via email to the appropriate address below:
• For general questions about ordering software: mcafeestore@beyond.com
• For help in downloading software: mcafeedownloadhelp@beyond.com
• For a status on an existing order: mcafeeorderstatus@beyond.com
• To inquire about a promotion: mcafeepromotions@beyond.com