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Fargo Electronics, Inc. 

Persona C30e Card Printer User Guide (Rev. 1.1) 

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Section 1: Introduction _____________________________________________________ 1-1 

How to use the manual _______________________________________________________________ 1-1

 

Safety Messages (review carefully)______________________________________________________ 1-2

 

Persona C30e Card Printer Overview ____________________________________________________ 1-3

 

Reviewing the Persona C30e Block Diagram____________________________________________ 1-3

 

Reviewing the Persona C30e Sequence of Operations _____________________________________ 1-4

 

The following sequence describes a full color print job with magnetic encoding. ________________ 1-4

 

Reviewing the Persona C30e Boot up Sequence _________________________________________ 1-7

 

Section 2: Specifications ____________________________________________________ 2-1 

Regulatory Compliances ______________________________________________________________ 2-1

 

Agency Listings_____________________________________________________________________ 2-2

 

Technical Specifications ______________________________________________________________ 2-2

 

Functional Specifications _____________________________________________________________ 2-5

 

Printer Components:  Front Cover to USB Port __________________________________________ 2-6

 

Printer Components:  Print Ribbons ___________________________________________________ 2-7

 

Printer Components:  Resin-Only Print Ribbons _________________________________________ 2-8

 

Printer Components:  Dye-Sublimation Print Ribbons_____________________________________ 2-9

 

Printer Components:  Dye-Sublimation/Resin Print Ribbons_______________________________ 2-10

 

Printer Components:  Blank Cards ___________________________________________________ 2-11

 

Printer Module:  Flipper Table Module Assembly (D900200)______________________________ 2-12

 

Section 3: Setup and Installation Procedures ___________________________________ 3-1 

Printer Setup and Installation __________________________________________________________ 3-1

 

Choosing A Good Location _________________________________________________________ 3-1

 

About Moisture Condensation _______________________________________________________ 3-1

 

Unpacking and Inspection __________________________________________________________ 3-2

 

Reviewing the Printer (front view) ____________________________________________________ 3-2

 

Reviewing the Printer (front view; Cartridge being installed) _______________________________ 3-3

 

Connecting the Printer power ________________________________________________________ 3-4

 

Installing the Print Ribbon Cartridge __________________________________________________ 3-5

 

Installing Blank Cards into the Card Hopper ____________________________________________ 3-8

 

Lowering the Card Output Hopper ___________________________________________________ 3-11

 

Printer Driver Installation ____________________________________________________________ 3-12

 

Installing the Printer Driver ________________________________________________________ 3-12

 

Printing a Test Print Image _________________________________________________________ 3-22

 

Printer Transport ___________________________________________________________________ 3-24

 

Moving the Printer to another location ________________________________________________ 3-24

 

Section 4: General Troubleshooting __________________________________________ 4-1 

Safety Messages (review carefully)______________________________________________________ 4-1

 

Communications Errors_______________________________________________________________ 4-2

 

Resolving the Communication Errors__________________________________________________ 4-2

 

Print Process Errors __________________________________________________________________ 4-4

 

Resolving a Card Not Fed Error (Cards will not feed off the Hopper)_________________________ 4-4

 

Resolving a Card Not Fed Error (Two (2) or more cards feed at the same time) _________________ 4-7

 

Resolving a Ribbon RFID Error (Ribbon RFID Antenna is Corrupted)________________________ 4-9

 

Resolving a Ribbon RFID Error (Ribbon RFID Sensor is Corrupted) ________________________ 4-11

 

Resolving the Mag Verify Error _____________________________________________________ 4-12

 

Resolving the No Magnetic Encoder Installed Error _____________________________________ 4-15

 

Resolving a Ribbon Sensor Error (Ribbon Miscue) ______________________________________ 4-17

 

Resolving a Ribbon Break Jam Error _________________________________________________ 4-19

 

Resolving a Ribbon Out Error ______________________________________________________ 4-21

 

Resolving a No Ribbon Installed Error________________________________________________ 4-22