Справочник Пользователя для Panasonic KV-SL1035
Troubleshooting
If a problem occurs while the scanner is being used, check the following items and check the scanner status
in User Utility. If the unit still malfunctions, turn it OFF, unplug the power cord and call for service.
in User Utility. If the unit still malfunctions, turn it OFF, unplug the power cord and call for service.
Symptom
Possible Cause
Remedy
The LED (Green) does not
light when the unit’s power is
turned ON.
light when the unit’s power is
turned ON.
The power cord is not plugged in.
Insert the power plug firmly.
The computer does not
recognize the scanner.
The scanner is not functioning
correctly.
recognize the scanner.
The scanner is not functioning
correctly.
The scanner is not connected to the
computer correctly.
computer correctly.
Connect the USB cable correctly.
The software is not installed correctly.
The scanner is connected via USB
hub.
hub.
Do not connect via USB hub.
There is a problem with the USB
cable.
cable.
Make sure to use the included USB
cable.
cable.
The unit’s power was turned OFF
because no operation was performed
for a certain period of time.
because no operation was performed
for a certain period of time.
Press the power button to turn ON the
unit’s power.
unit’s power.
Scan speed is slow.
The scanner is connected over a USB
1.1 connection.
1.1 connection.
Connect over USB 2.0 / USB 3.0.
The document has been
loaded on the feed tray, but
the scanner does not start
scanning.
loaded on the feed tray, but
the scanner does not start
scanning.
The document is not loaded properly.
Load the document correctly.
(page 38)
(page 38)
The sensor cannot detect the
document as the edge of the
document is curled.
document as the edge of the
document is curled.
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Operating Manual
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Appendix