Инструкции для HP (Hewlett-Packard) 4.5

Содержание

• Title Page

  1
• Copyright Statement

  2
• Change Summary

  3
• Contents

  5
• Overall WEBES Release Notes

  9
  • 1.1 Summary

    10
  • 1.2 Hardware Requirements

    10
  • 1.3 Operating System Requirements

    11
  • 1.4 Test Environment

    12
  • 1.5 New in this Release

    13
  • 1.6 WEBES Known Issues

    16
    • 1.6.1 General WEBES Issues

      16
      • 1.6.1.1 Installing WEBES on Unsupported Platforms

        16
      • 1.6.1.2 Error During Reading of Obligation Information

        17
      • 1.6.1.3 WEBES Installation Issue on ISEE-OSEM Host

        17
      • 1.6.1.4 Intermittent Socket Errors

        17
      • 1.6.1.5 WEBES Configuration Information Not Restored

        18
      • 1.6.1.6 WEBES Output Log Files Grow Without Bound

        18
      • 1.6.1.7 WEBES Temporary Files Use Disk Space

        19
      • 1.6.1.8 Backward Compatibility

        19
      • 1.6.1.9 Director Process Not Responding

        20
      • 1.6.1.10 Director Process Stopping When Out of Memory

        20
      • 1.6.1.11 Upgrade Requires Reinitialized Log

        20
      • 1.6.1.12 Errors When the Director or WCCProxy is Restarted Too Soon

        21
      • 1.6.1.13 Service Cockpit Compatibility

        21
      • 1.6.1.14 Upgrading Versions Older Than Two Releases

        21
      • 1.6.1.15 WEBES Uninstall Affects ISEE Client WCCProxy

        21
      • 1.6.1.16 Changing Time Zone Causes Incorrect Report Time

        22
      • 1.6.1.17 Errors From "desta [sicl|qsap] on" Commands

        22
    • 1.6.2 Windows WEBES Issues

      23
      • 1.6.2.1 ClassNotFoundExceptions in Director Log

        23
      • 1.6.2.2 WEBES Installation Appears to Hang

        24
      • 1.6.2.3 Installation Prompts When File Fails to Delete

        24
      • 1.6.2.4 WEBES Configuration is Not Migrated for Windows Itanium

        25
      • 1.6.2.5 CCAT Not Available on Windows Itanium

        26
      • 1.6.2.6 Directories and Registry Keys Left Behind by WEBES Itanium Removal

        26
      • 1.6.2.7 WCCProxy Incompatibility Issue on Windows XP WOW-Configuration Machines

        27
      • 1.6.2.8 Installation “Internal Error”

        27
      • 1.6.2.9 Uninstall of Previous WEBES May Hang

        27
      • 1.6.2.10 desta msg -chgport Command

        28
      • 1.6.2.11 PATH Update Required on Terminal Server Installation

        28
      • 1.6.2.12 Windows Itanium WEBES Removal Leaves Files Behind

        28
      • 1.6.2.13 Installation may not set the PATH variable if PATH is not defined before installing WEBES

        28
      • 1.6.2.14 Windows Itanium Installation may interrupt if PATH variable is 256 characters or longer

        29
    • 1.6.3 Linux WEBES Issues

      29
      • 1.6.3.1 Director May Require Restart

        29
      • 1.6.3.2 Segmentation Fault Error Message

        29
    • 1.6.4 OpenVMS WEBES Issues

      30
      • 1.6.4.1 Set ODS-5 Attributes Before Issuing WEBES CLI Commands

        30
      • 1.6.4.2 JFEX Errors

        31
      • 1.6.4.3 Cannot Get Local Host Name

        31
      • 1.6.4.4 Continuous CPU Usage After Daylight Savings Time Change

        32
      • 1.6.4.5 New OpenVMS Patch Removal Feature

        32
      • 1.6.4.6 Upgrade Requires Same Node as Install

        33
      • 1.6.4.7 Alternate Boot Start and Stop Methods

        33
      • 1.6.4.8 Cannot Get SMTP Notification on OpenVMS

        33
  • 1.7 Further Information

    35
• System Event Analyzer

  37
  • 2.1 Summary

    38
  • 2.2 Supported Products

    38
  • 2.3 SEA Known Issues

    40
    • 2.3.1 General SEA Issues

      40
      • 2.3.1.1 System Error Log Initialization while Director is Running Causes Errors

        41
      • 2.3.1.2 Backward Compatibility

        41
      • 2.3.1.3 Serial Number Prevents Rules from Working

        41
      • 2.3.1.4 Fields Contain “Unavailable”

        41
      • 2.3.1.5 File Not Found Error In DESTA Log File

        41
      • 2.3.1.6 Transferring Files with FTP

        42
      • 2.3.1.7 Duplicate Callouts with both DECevent and WEBES Installed

        42
      • 2.3.1.8 Upgrading to an Operating System that Supports Drape or Indictment

        43
      • 2.3.1.9 SEA Problem Reports Not Received by OSEM

        44
    • 2.3.2 SEA Command Line Interface Issues

      44
      • 2.3.2.1 .ca Command Changed to wsea

        44
      • 2.3.2.2 Entering Commands

        44
    • 2.3.3 SEA Web Interface Issues

      47
      • 2.3.3.1 “overwrite file if exists” Option in SEA WUI is not Working while Creating New Binary Error Log

        48
      • 2.3.3.2 Enabling Text Entry in Other Logs Pane

        48
      • 2.3.3.3 Node Name Change Causes Connection or Notification Failure

        48
      • 2.3.3.4 Cannot Activate a Running Node

        49
      • 2.3.3.5 High Volume of Events Hangs Interface

        49
      • 2.3.3.6 Frame Opens in New Window

        49
      • 2.3.3.7 Null-Pointer Errors

        49
        • 2.3.3.7.1 Null-Pointer Errors from Large Log Files

          49
      • 2.3.3.8 JavaScript Errors

        50
      • 2.3.3.9 JavaScript Error When Viewing Director Settings

        50
      • 2.3.3.10 Time-out Issue

        50
      • 2.3.3.11 Multiple Sessions using Mozilla and Netscape 7

        50
      • 2.3.3.12 Services Fail to Start

        51
      • 2.3.3.13 Multiple Java Installs May Affect Web Interface

        53
      • 2.3.3.14 Web Interface Hangs on Startup After CommandView EVA Stops or Restarts

        53
      • 2.3.3.15 Old SEA Example File Names Migrated But Inaccessible

        54
    • 2.3.4 Windows SEA Issues

      54
      • 2.3.4.1 SEA EVA Collections Too Big for ISEE to Send to HP

        54
      • 2.3.4.2 Error while Entering Product Serial Number and Product Number for EVA Managed Entities

        55
      • 2.3.4.3 Microsoft HotFix Corrects Application Event Log Corruption Problem

        55
      • 2.3.4.4 Windows Event Log May Not Grow to Configured Size

        56
      • 2.3.4.5 XP Internet Explorer Does Not Have Java

        56
      • 2.3.4.6 Incomplete Uninstall of Older Version

        56
      • 2.3.4.7 Test Command Generates Error 1502

        57
      • 2.3.4.8 WEBES Directory Tree Missing or Access Denied

        57
      • 2.3.4.9 WEBES Commands Not Recognized

        57
      • 2.3.4.10 Hewlett-Packard Service Tools Entry on Start Menu is Empty

        57
      • 2.3.4.11 NAPP Error Description

        58
      • 2.3.4.12 Newly Added EVA Not Listed in SEA Web Interface

        58
      • 2.3.4.13 Resuming from Standby Loses Network Resources in XP SP2

        59
    • 2.3.5 HP-UX SEA Issues

      59
      • 2.3.5.1 No Binary Event Log

        59
    • 2.3.6 Linux SEA Issues

      60
      • 2.3.6.1 C/C++ Runtime Libraries Version 6.1.1 or Later Required

        60
      • 2.3.6.2 No Binary Event Log

        60
      • 2.3.6.3 Adding Managed Entities Corrupts Director

        60
    • 2.3.7 OpenVMS SEA Issues

      61
      • 2.3.7.1 ERRFMT May Create New Version of ERRLOG.SYS During WEBES Processing

        61
      • 2.3.7.2 Insufficient Privilege or File Protection Violation

        62
      • 2.3.7.3 WEBES Commands Return Error Activating Image

        63
      • 2.3.7.4 Slow Response Generating Other Logs List

        63
      • 2.3.7.5 Exclude Node Names from Filespecs

        64
      • 2.3.7.6 CAAgent Processes Created But Not Disappearing

        64
  • 2.4 Further Information

    64
• Computer Crash Analysis Tool

  67
  • 3.1 Summary

    68
  • 3.2 Supported Products

    68
  • 3.3 CCAT Known Issues

    68
    • 3.3.1 General CCAT Issues

      68
      • 3.3.1.1 CCAT IVP File Not Found

        69
    • 3.3.2 Windows CCAT Issues

      69
      • 3.3.2.1 WEBES Directory Tree Missing Or Access Denied

        69
      • 3.3.2.2 CLI Commands Not Recognized

        69
      • 3.3.2.3 Empty Start Menu

        69
    • 3.3.3 OpenVMS CCAT Issues

      70
      • 3.3.3.1 Insufficient Privilege or File Protection Violation

        70
      • 3.3.3.2 Inability To Execute CLI Commands

        70
  • 3.4 Further Information

    71