BlackBerry SWD-1735726-0622010334-001 用户手册

• If you encrypted the media files on your media card using an encryption key that your BlackBerry smartphone generated 

and you're trying to open an encrypted media file on your computer or a device other than the BlackBerry smartphone 
that you used to encrypt the file, insert the media card into the BlackBerry smartphone that you used to encrypt the file. 
On the home screen or in a folder, click the Options icon. Click Security > Encryption. In the Media Card section, change 
the Mode field to Device Password.

• For more information about synchronizing media files, see the Help in the BlackBerry Desktop Software.

Try the following actions:
• Depending on the typing input language that you're using, some shortcuts might not be available. Try changing the typing 

input language.

• If media shortcuts aren't working, verify that you have turned on audio and video shortcuts in the Media options.

If you pause or stop a media file for a certain period of time, the media player screen closes to optimize the performance of 
your BlackBerry smartphone. In the media options, you can stop the media player screen from closing or change the amount of 
time before the media player screen closes.

Depending on your BlackBerry® smartphone, the camera or video camera might not be supported or some camera or video 

camera features might not be available.

These icons appear at the bottom of the screen in the video camera. You can click these icons.

Start recording

Pause recording

User Guide

Media

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