BlackBerry 8320 用户手册
My device prompts me to make an emergency call when I type a password
If your BlackBerry® device password contains a combination of letters that corresponds to an emergency access number, your device
might prompt you to make an emergency call when you type your device password.
To continue typing your device password, press the Escape key.
might prompt you to make an emergency call when you type your device password.
To continue typing your device password, press the Escape key.
I cannot connect to a Wi-Fi network or log in to a VPN using a software token
Verify that the time on your BlackBerry® device is synchronized with the network time.
Diagnostic reports
About diagnostic reports
Diagnostic reports provide wireless configuration and connection information for your BlackBerry® device. If you cannot connect to the
wireless network or access services such as email messaging, your wireless service provider or administrator might ask you to run and
submit a diagnostic report. Your wireless service provider or administrator can use the report to help you troubleshoot the problem.
wireless network or access services such as email messaging, your wireless service provider or administrator might ask you to run and
submit a diagnostic report. Your wireless service provider or administrator can use the report to help you troubleshoot the problem.
Run a diagnostic report
1. In the device options, click Mobile Network.
2. Press the Menu key.
3. Click Diagnostics Test.
3. Click Diagnostics Test.
4. Press the Menu key.
5. Click Run.
5. Click Run.
View a diagnostic report
1. In the device options, click Mobile Network.
2. Press the Menu key.
3. Click Diagnostics Test.
3. Click Diagnostics Test.
4. Highlight a report.
5. Press the Menu key.
5. Press the Menu key.
6. Click View Report.
Submit a diagnostic report
1. In the device options, click Mobile Network.
2. Press the Menu key.
3. Click Diagnostics Test.
3. Click Diagnostics Test.
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