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34
Chapter 4
Troubleshooting and Maintenance
Vantage Pro2 Troubleshooting Guide
While your Vantage Pro2 weather station is designed to provide years of trouble-free 
operation, occasional problems may arise. If you are having a problem with your sta-
tion, please consult this troubleshooting guide before calling Davis technical support. 
You may be able to quickly solve the problem yourself. Please see “Contacting Davis 
Technical Support” on page 53.
Note: 
Refer to the ISS Installation Manual for additional troubleshooting information. 
T
ABLE 
4-1: T
ROUBLESHOOTING 
G
UIDE
Problem
Solution
Display
Display shows only 
“RECEIVING FROM.....”
Indicates that console has rebooted. Hold the DONE key to re-
turn to Current Weather Mode. (Check time setting if power was 
lost.)
Display is blank
Unit is not receiving power. Check the power adapter connec-
tions and/or replace batteries.
Display shows dashes in 
place of weather data
ISS not plugged in (cabled station). See ISS manual.
Sensors not transmitting (wireless station). See ISS (or oth-
er transmitter) manual.
A reading has exceeded the limits indicated in the 
specifications table.
Calibration numbers may be causing readings to exceed 
display limits. Check calibration number and adjust if nec-
essary.
Console is sluggish or does 
not work at low tempera-
tures
The console and display may not work below 32º F (0º C). Use 
an External Temperature sensor in low-temperature locations or 
install the console indoors.
Display shows “odd” values 
or missing values.
You may have synchronized with another weather station near-
by. Change the transmission and reception IDs to a different ID. 
Display “locks up”
Reset the console by removing AC and battery power then re-
storing power. If this occurs frequently in an AC-powered con-
sole, plug the AC power-adapter into a surge suppressor.
Humidity
Inside humidity seems too 
high or too low
Make sure the console is not near a humidifier or de-humidifier. 
Check calibration number and adjust if necessary. If inside hu-
midity is low, and inside temperature is too high, see “inside 
temp” below. Also make sure the console backlight is not on.
Wind Speed
Wind speed reading seems 
too high or too low.
For low readings, remove wind cups and check for friction 
sources. Check the anemometer location. Is it sheltered from 
the wind? See ISS manual for additional wind speed 
troubleshooting information.
Wind speed reads 0 either 
all the time or intermittently
The problem may be with the anemometer. Test anemometer 
by spinning wind cups. Check reed switch fields on diagnostic 
Dew 
Dew Point reading seems 
too high or too low
Check calibration numbers for temperature. Dew point depends 
on temperature and outside humidity. Make sure they’re work-
ing.