HP (Hewlett-Packard) 1230 SERIES 用户手册

fax problems

problem

solution

Fax transmission

is slow.

• If your fax contains a lot of graphics, it will take longer to send.
• If the phone line connection is “noisy,” it may cause the fax transmission

to be slow.

• If you selected a high resolution, consider using the standard resolution to

send the fax faster. For information, see change resolution on page 21.

• If you are you faxing in color it will take longer to send. Consider sending

the fax in black and white.

• Contact the recipient to find out if something is wrong with the receiving

fax machine. The receiving fax machine may have a problem. Or, the

receiving fax may not be able to receive data at the same rate you are

sending data. If the receiving fax modem speed is slower, it will take

longer to send.

Pages of a fax I

received are

missing.

• Check to make sure there is paper in the input tray. For information, see

• Check to see if the fax was sent correctly. Check with the sender to find

out how many pages were sent. The sending fax machine may have

failed to feed each page of the original.

Faxes are

received, but are

not printing.

• Check to see if you are out of paper. If the HP Fax runs out of paper,

incoming faxes are stored in memory. For information on loading paper,

see load paper on page 6. For information on faxes stored in memory,

• Check to see if you have a paper jam. If the HP Fax is unable to print

because of a paper jam, incoming faxes are stored in memory. For

on page 45. For information on faxes stored in memory, see set backup

Pages of a fax I

sent are missing.

• Make sure each page of your original was picked up separately from the

ADF. Sometimes pages are missing because two or more pages of your

original fed into the ADF at the same time. Try re-sending the fax and

make sure each page feeds separately.

• Check with the recipient to see if there is a problem with the receiving fax

machine.