HP (Hewlett-Packard) 1230 SERIES 用户手册

hp fax 1230 series

get hp fax 1230 series support

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If you are still experiencing problems and need to speak with an 

HP Customer Support Representative:
– Have your serial number and service ID ready. To display your serial 

number, on the front panel, press Enter and Start, Black at the same 

time, until the serial number appears in the front-panel display. To 

display your service ID, on the front panel, press Enter and Start, Color 

at the same time, until SERV ID: and the number appear in the 

front-panel display.

– Print a self-test report. See print a self-test report on page 39 for 

information on printing this report. 

– Make a color copy.
– Be prepared to describe your problem in detail.

5

Call HP Customer Support. Be near your unit when you call.

call in the U.S. during warranty

Call (208) 323-2551 Monday through Friday from 6:00 A.M. to 10:00 P.M. 

Mountain Standard Time (MST) and Saturdays from 9:00 A.M. to 4:00 P.M. 

MST. This service is free during the warranty period; however, your standard 

long-distance phone charges still apply. A fee may apply outside the warranty 

period.

call in the U.S. during warranty

Call (208) 323-2551. U.S. phone support is available in both English and 

Spanish languages 24 hours a day, 7 days a week. (Days and hours of support 

may change without notice.) This service is free during the warranty period; 

however, your standard long-distance phone charges still apply. A fee may apply 

outside the warranty period.

call elsewhere in the world

The numbers listed below are current as of the printing date of this guide. For a 

list of current international HP Support Service numbers, visit this address and 

choose your own country/region or language:

http://www.hp.com/support

For Korea, you can visit this address:

For Japan, you can visit this address:

You can call the HP support center in the following countries or regions. If your 

country/region is not listed, contact your local dealer or nearest HP Sales and 

Support Office to find out how to obtain services.
Support service is free during the warranty period; however, your standard 

long-distance phone charges will apply. In some cases, a flat fee per single 

incident will also apply.
For phone support in Europe, please check for the details and conditions of 

phone support in your country/region by consulting the following Web site: