Proxim 5012-SUR 用户手册

If you are having trouble utilizing your Proxim product, please review the 
Tsunami MP.11 5012-SUR Installation and Management Guide and the 
additional documentation provided with your product. 

If you require additional support, please refer to the “Technical Services and 
Support” chapter in the Tsunami MP.11 5012-SUR Installation and Management 
Guide for details about the information you will need to gather before using the 
Support Options listed below. 

The Proxim eService Web site is available 7x24x365 at:

Contact technical support via telephone as follows:  

Domestic:  866-674-6626

International:  +1-408-542-5390

North America:  8 a.m. to 5 p.m. PST, Monday through Friday

EMEA: 8 a.m. to 5 p.m. GMT, Monday through Friday

Proxim understands that service and support requirements vary from customer 
to customer. In recognition of these varying requirements we have developed 
a support program called ServPak. ServPak is a program of Enhanced Service 
Options that can be purchased individually or in combinations to meet your 
needs. 

Advanced Replacement

Extended Warranty 

7x24x365 Technical Support

Priority Queuing  

To learn more, please call Proxim Support at +1-408-542-5390 or send an 
email to 

. To purchase ServPak support services, please 

contact your authorized Proxim distributor.   

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