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GuestWorks and DEFINITY ECS Release 8
Hospitality Operations
Hospitality Operations
555-230-723
Issue 6
December 1999
Hospitality Operations
66
Housekeeping Staff Operations
Housekeeping Staff Operations
Housekeepers can update housekeeping status information in two ways:
■
Using telephones in guest rooms
■
Using designated telephones in other locations such as a laundry room or a
house telephone.
house telephone.
If guest room telephones are used, 6 feature access codes can be assigned for the
housekeeper to use for transmitting information. If designated telephones are
used, 4 feature access codes can be assigned. You can assign any desired meaning
to the codes.
housekeeper to use for transmitting information. If designated telephones are
used, 4 feature access codes can be assigned. You can assign any desired meaning
to the codes.
NOTE:
The guest room feature access codes can be used only from rooms
that have a “client-room” class of service. The designated telephone
feature access codes can be used from any telephone that has
console-permission class of service.
that have a “client-room” class of service. The designated telephone
feature access codes can be used from any telephone that has
console-permission class of service.
After a feature access code has been entered from a guest room, the housekeeper
can be prompted, by a second dial tone, to send more data by using 6 additional
digits. These digits can carry information such as a personal identification code.
can be prompted, by a second dial tone, to send more data by using 6 additional
digits. These digits can carry information such as a personal identification code.
After a status feature access code has been entered from a designated telephone,
the switch prompts the housekeeper for a room extension number and, if required,
additional digits.
the switch prompts the housekeeper for a room extension number and, if required,
additional digits.
describe how
to enter the different housekeeping codes. On
Meanings’’ on page 68
, fill in your specific housekeeping status feature access
codes and meanings, photocopy both pages, and then give them to your
housekeeping staff.
housekeeping staff.