Toshiba Satellite L630/L635/ 用户手册

User’s Manual

8-16

Troubleshooting

If you require any additional help using your computer or if you are having 

problems operating the computer, you may need to contact TOSHIBA for 

additional technical assistance.

Some problems you experience may be related to software or the operating 

system so it is important that you investigate other sources of assistance 

first. Before contacting TOSHIBA, try the following:

■

Review troubleshooting sections in the documentation supplied with 

your software and/or peripheral devices.

■

If a problem occurs when you are running software applications, consult 

the software documentation for troubleshooting suggestions and 

consider calling the software company’s technical support department 

for assistance.

■

Consult the dealer you purchased your computer and/or software. They 

are your best resource for current information and support.

The following message 

appears when 

executing Recovery 

Media Creator.
[The Recovery 

Media Creator can 

not be launched 

because there is 

no recovery 

partition.]

You will see this message if you have previously 

chosen to remove the partition and are trying to 

create Recovery Media. When there is no 

recovery partition, the Recovery Media Creator 

cannot make Recovery Media.

However, if you have already created a 

“Recovery Media”, you can use it to restore the 

recovery partition.
Simply follow the instructions in “Restoring the 

preinstall software from your creating Recovery 

Media” section in this manual. You will be 

directed to select Restore Original Factory Image 

from the drop-down menu. If you have not 

created Recovery Media, please contact 

TOSHIBA support for assistance.