Cisco Cisco Expressway
■
IM and Presence Service 9.1(1)SU6a
‡
or later
■
Cisco Unity Connection 9.1(2)SU4
‡
or later
‡ By default, these versions cannot make TLS connections with Expressway X8.7.2 or later. If you need TLS in your
environment, you must either upgrade your infrastructure or consult TAC to modify your default configuration.
environment, you must either upgrade your infrastructure or consult TAC to modify your default configuration.
Supported Clients when Using Mobile and Remote Access
Expressway X8.1.1 and later:
■
Cisco Jabber for Windows 9.7 or later
■
Cisco Jabber for iPhone and iPad 9.6.1 or later
■
Cisco Jabber for Android 9.6 or later
■
Cisco Jabber for Mac 9.6 or later
■
Cisco TelePresence endpoints/codecs running TC7.0.1 or later firmware
Expressway X8.6 and later:
Mobile and Remote Access is now officially supported with the Cisco IP Phone 78/8800 Series**, when the phones
are running firmware version 11.0(1) or later. We recommend Expressway X8.7 or later for use with these phones.
are running firmware version 11.0(1) or later. We recommend Expressway X8.7 or later for use with these phones.
■
■
MRA is officially supported with the Cisco DX Series endpoints running firmware version 10.2.4(99) or later. This
support was announced with Expressway version X8.6.
support was announced with Expressway version X8.6.
■
■
■
When deploying DX Series or IP Phone 78/8800 Series endpoints to register with Cisco Unified Communications
Manager via Mobile and Remote Access, you need to be aware of the following:
Manager via Mobile and Remote Access, you need to be aware of the following:
■
Phone security profile:
If the phone security profile for any of these endpoints has TFTP Encrypted Config
checked, you will not be able to use the endpoint via Mobile and Remote Access. This is because the
MRA solution does not support devices interacting with CAPF (Certificate Authority Proxy Function).
MRA solution does not support devices interacting with CAPF (Certificate Authority Proxy Function).
■
Trust list:
You cannot modify the root CA trust list on these endpoints. Make sure that the Expressway-E's
server certificate is signed by one of the CAs that the endpoints trust, and that the CA is trusted by the
Expressway-C and the Expressway-E.
Expressway-C and the Expressway-E.
■
Bandwidth restrictions:
The Maximum Session Bit Rate for Video Calls on the default region on Cisco
Unified Communications Manager is 384 kbps by default. The Default call bandwidth on Expressway-C is also
384 kbps by default. These settings may be too low to deliver the expected video quality for the DX Series.
384 kbps by default. These settings may be too low to deliver the expected video quality for the DX Series.
■
Off-hook dialling:
The way KPML dialing works between these endpoints and Unified CM means that you
need CUCM 10.5(2)SU2 or later to be able to do off-hook dialing via MRA. You can work around this
dependency by using on-hook dialing.
dependency by using on-hook dialing.
** Except the Cisco Unified IP Conference Phone 8831. This IP phone uses a different firmware to the rest of the
series.
series.
Configuration Summary
EX/MX/SX Series Endpoints (Running TC Software)
Ensure that the provisioning mode is set to Cisco UCM via Expressway.
On Unified CM, you need to ensure that the IP Addressing Mode for these endpoints is set to IPV4_ONLY.
14
Mobile and Remote Access Through Cisco Expressway Deployment Guide
Configuration Overview