KitchenAid KFRU488TSS 用户手册

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页码 64
29
TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate
Is the main or regulator gas shutoff valve in the off 
position?
See Installation Instructions.
Is the grill properly connected to the gas supply?
Contact a trained repair specialist or see Installation 
Instructions.
Is the power supply cord unplugged?
Plug into a grounded 3 prong outlet.
Has a household fuse blown, or has a circuit breaker 
tripped?
Replace the fuse or reset the circuit breaker. If the problem 
continues, call an electrician.
Is the 5,000 mAmp power transformer unplugged?
Plug into the single-prong plug in the receptacle on the left 
underside of the built-in grill.
Drawer does not slide properly
Has the drawer been mounted properly on the slides?
See “Warming Drawer Care” section.
Has the drawer been overloaded?
The weight inside the drawer should not exceed 
100 lbs (45 kg).
Is the drawer load uneven?
Redistribute the food to balance the weight evenly.
Excessive moisture on the drawer
Did you preheat the drawer?
Preheat the drawer before each use. See “Warming Drawer 
Use” section.
Is the MOIST-DRY setting correct?
Set the MOIST-DRY slide to DRY to vent the moisture.
Cooking results not what expected
The exterior of beef and pork may become very dark, but not 
burnt. This is normal. The interior will remain tender and juicy. 
Poultry will also darken, especially in areas not covered by 
skin.
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check 
“Troubleshooting.” It may save you the cost of a service call. If 
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete 
model and serial number of your appliance. This information will 
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you 
use only factory specified parts. These factory specified parts will 
fit right and work right because they are made with the same 
precision used to build every new KITCHENAID
®
 
appliance. 
To locate factory specified parts in your area, call us or your 
nearest KitchenAid designated service center.
In the U.S.A.
Call the KitchenAid Customer eXperience Center toll free: 
1-800-422-1230.
Our consultants provide assistance with:
Features and specifications on our full line of appliances.
Installation information.
Use and maintenance procedures.
Accessory and repair parts sales.
Specialized customer assistance (Spanish speaking, hearing 
impaired, limited vision, etc.).
Referrals to local dealers, repair parts distributors and service 
companies. KitchenAid designated service technicians are 
trained to fulfill the product warranty and provide after-
warranty service, anywhere in the United States.
To locate the KitchenAid designated service company in your 
area, you can also look in your telephone directory Yellow 
Pages.
For further assistance
If you need further assistance, you can write to KitchenAid with 
any questions or concerns at:
KitchenAid Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Failure to follow these instructions can result in death, 
fire, or electrical shock.