Toshiba Strata CTX 用户手册
The Grand Tour
2
Strata CTX Attendant Console 09/02
The Strata CTX Attendant Console is provided on a PC with Microsoft
®
Windows
®
2000 operating systems. It connects to the Strata CTX processor via the LAN as a
Customer Supported Telephony Application (CSTA). It also connects to a digital
station port for the speech path. The console consists of the following items:
Customer Supported Telephony Application (CSTA). It also connects to a digital
station port for the speech path. The console consists of the following items:
•
Pre-installed CTX Attendant Console software application
•
Keyboard
•
Special Attendant Keyboard stickers (CTX-KL-ATCON-VA). See
“Attendant
Keys” on pages 3
~
5
for sticker placement.
•
Mouse
The following customer-supplied items are needed:
•
Color VGA monitor (600x800 pixels) or better
•
Attendant Console Interface Unit (BATI), which connects to the BDKU or PDKU
station interface on the Strata CTX. Also, a handset and cradle (BATHC). A
headset can be optionally ordered
station interface on the Strata CTX. Also, a handset and cradle (BATHC). A
headset can be optionally ordered
...or
a DKT3001 can be used as the station interface. If a headset is used, it connects to
the BHEU installed in the DKT3001. See
the BHEU installed in the DKT3001. See
“Important!” on page 9
.
The Strata CTX670 system supports up to four, and the CTX100 supports up to two
Attendant Consoles. Multiple consoles automatically share the incoming call load on a
call-by-call rotation basis. Features such as Overflow, Position Busy, and Interposition
Call Transfer add to the efficiency of single or multiple console applications.
Attendant Consoles. Multiple consoles automatically share the incoming call load on a
call-by-call rotation basis. Features such as Overflow, Position Busy, and Interposition
Call Transfer add to the efficiency of single or multiple console applications.