Trend Micro HOME NETWORK 1.1 用户手册
Using the Trend Micro Dashboard
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Access your Trend Micro customer account
To access the Trend Micro Customer Care Center, click Log in to your Trend Micro
customer account. The Trend Micro Customer Care Center login screen appears. In the User
ID box, type the email address you used to register your customer account. In the Password
box, type the password you chose when you registered your account.
customer account. The Trend Micro Customer Care Center login screen appears. In the User
ID box, type the email address you used to register your customer account. In the Password
box, type the password you chose when you registered your account.
At the Customer Care Center you can buy and renew services, manage your customer account,
and access product information.
and access product information.
Scan your computer for viruses
To scan your computer for viruses from the dashboard, click HouseCall and then follow the
on-screen instructions.
on-screen instructions.
If you think your computer is infected with a virus, click I think my computer is infected,
what should I do? and then follow the on-screen instructions for assistance.
what should I do? and then follow the on-screen instructions for assistance.
Get technical support
To search the Trend Micro Knowledge Base:
1. On the dashboard’s Service Summary screen, click Search our Knowledge Base. The
Knowledge Base page appears.
2. Select "Search by Product". In the product list, click Home Network Security.
3. For information about Trend Micro Internet Security, return to the product list and click
3. For information about Trend Micro Internet Security, return to the product list and click
PC-cillin Internet Security.
To view frequently asked questions:
1. On the dashboard’s Service Summary screen, click FAQ. The Trend Micro product FAQ
page appears.
2. On the FAQ page, click Home Network Security. For information about Trend Micro
Internet Security, click PC-cillin Internet Security.
To view the latest version of this User's Guide, click Download User's Guide.
Get antivirus and computer security information
The Service Summary screen provides links to the following general information:
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Antivirus and security tips
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Free newsletters on computer security