Toshiba Strata CIX 开发者指南
Voice Processing
User Agent(s)
4-2
Strata CIX Voice Mail Programming 01/07
Voice Mail Menu
The Voice Mail Menu is available from the eManager Menu, Advanced Configuration and offers
the following options:
the following options:
Figure 4-1
eManager Menu — Voice Mail Submenu
Stratagy’s design revolves around user mailboxes. How a user mailbox has been customized
determines what a caller hears and is able to do. For example, if Mailbox 990 contains the initial
company greeting, a caller accessing Mailbox 990 hears the greeting recorded as the greeting for
Mailbox 990.
determines what a caller hears and is able to do. For example, if Mailbox 990 contains the initial
company greeting, a caller accessing Mailbox 990 hears the greeting recorded as the greeting for
Mailbox 990.
Defined User Agents
Stratagy ES comes with several defined User Agents. Each of the following User Agents have been
defined by Toshiba to perform a specific function.
defined by Toshiba to perform a specific function.
User Agent 900: ASR Auto Attendant default User Agent – ASR Automated Attendant default
User Agent.
User Agent.
User Agent 988: Direct Send Fax –User Agent used to send fax messages to other voice mail
users. See the Stratagy ES User Guide for details on using this User Agent.
users. See the Stratagy ES User Guide for details on using this User Agent.
Note
This feature is not currently supported.
User Agent 989: AMIS Loopback – User Agent used by other AMIS nodes for testing the
network. Any AMIS message directed to this User Agent is sent back to the sender, if accessible to
Stratagy. By default, the User Agent is disabled. See the voice mail system configuration parameter
sys_amis_ltm under
network. Any AMIS message directed to this User Agent is sent back to the sender, if accessible to
Stratagy. By default, the User Agent is disabled. See the voice mail system configuration parameter
sys_amis_ltm under
User Agent 998: Direct Send Voice – Direct Send Voice User Agent for all ports. Voice mail
records a message for a mailbox number without having to execute the Extension field and/or hear
the mailbox’s greeting. This is particularly useful for an Operator transferring directly to voice mail.
records a message for a mailbox number without having to execute the Extension field and/or hear
the mailbox’s greeting. This is particularly useful for an Operator transferring directly to voice mail.
User Agents
Mailboxes
Mailbox COS
Distribution List
IVR
Mailbox COS
Distribution List
IVR
1
AMIS Gateway
2
AMIS Proxy
2
VPIM Gateway
2
VPIM Proxy
2
Direct Send Voice
Direct Send Fax
Direct Send Fax
3
Mailbox/COS Editor Menu:
User Mode Options
AA Options
Chains/Groups/Fax
Menus
Info (not on COS)
Auto
Notify
Unified Messaging
ASR Auto Attendant
AA Options
Chains/Groups/Fax
Menus
Info (not on COS)
Auto
Notify
Unified Messaging
ASR Auto Attendant
7206
for information on IVR User Agents.
for information on AMIS and VPIM User
Agents.
for information on Direct Send Fax User Agents.