Bosch HMC80251UC 手册

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页码 100
28
Troubleshooting
If you encounter a problem, it often will merely be 
something minor. Before you call customer service, 
consider the suggestions and instructions below:
Bosch
®
 Support
Before Calling Service
See the Use and Care Manual for troubleshooting 
information. Refer to the Warranty in the Use and Care 
Manual.
To reach a service representative, see the contact 
information at the front of the manual. Please be 
prepared with the information printed on your product 
data plate when calling.
Data Plate
The data plate shows the model and serial number. Refer 
to the data plate on the appliance when requesting 
service.
The data plate can be found on the inside of the 
appliance door.
Problem
Suggestion
Neither the microwave’s display 
nor oven operates. 
Properly insert the plug into a grounded power outlet.
Reset the household circuit breaker or replace any blown fuses.
The oven display works, but the 
oven will not operate. 
Make sure the oven door is closed securely and completely.
Check to see if packing material or other materials are stuck to the door seal.
Check for damage to the oven door.
Press the Clear/Off key twice and attempt to re–enter cooking instructions.
The power goes off before the 
cook time has elapsed. 
Reset the clock and any cooking instructions.
Reset the household circuit breaker or replace any blown fuses.
Press the Clear/Off key twice and attempt to re–enter cooking instructions.
The microwave power level 
switches from power level 
‚‹
 
to power level
 ‰
.
If the oven is set to cook for more than 30 minutes at 100% power level, it will 
automatically reduce the power to a 80% power level after 30 minutes to avoid 
overcooking.
You see sparks or arcing. 
Remove any metallic utensils, cookware or metal ties from the oven cavity. If using 
aluminum foil, use only narrow strips and allow at least one inch between the foil 
and the interior oven walls.
The turntable makes noises or 
sticks. 
Clean the underside of the metal tray turntable, and the oven cavity bottom.
Make sure the metal tray turntable is positioned correctly.
Using your microwave causes 
TV or radio interference. 
This is similar to the interference caused by other small appliances, such as hair 
dryers. Move your microwave further away from other appliances, like your TV or 
radio.
Error codes
Note any error codes that may appear on the dispay. They may be helpful for the 
service technician.
    E-01
Thermistor error (open)
    E-04
Thermistor error (short)
    E-08
Humidity sensor error
   E-11
Key pressed for more than 10 seconds or condensation on keypad
    E-17
Pre-heat too long