KitchenAid KDTM354DSS 业主指南

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ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED 
TO OBTAIN WARRANTY SERVICE.
Please have the following information available when you call the 
Customer eXperience Center:

■

Name, address and telephone number

■

Model number and serial number

■

A clear, detailed description of the problem

■

Proof of purchase including dealer or retailer name and address

Before contacting us to arrange service, please determine whether your product requires repair. Some 
questions can be addressed without service. Please take a few minutes to review the Troubleshooting or 
Problem Solver section of the Use and Care Guide, scan the QR code on the right to access additional 
resources, or visit http://kitchenaid.custhelp.com.

All warranty service is provided exclusively by our authorized KitchenAid Service Providers

. In the U.S. and 

Canada, direct all requests for warranty service to: 

If outside the 50 United States or Canada, contact your authorized KitchenAid dealer to determine whether another warranty applies.

http://kitchenaid.custhelp.com

For one year from the date of purchase, when this major appliance is installed, 
operated and maintained according to instructions attached to or furnished with the 
product, KitchenAid brand of Whirlpool Corporation or Whirlpool Canada, LP 
(hereafter “KitchenAid”) will pay for factory specified replacement parts and repair 
labor to correct defects in materials or workmanship that existed when this major 
appliance was purchased, or at its sole discretion replace the product. In the event 
of product replacement, your appliance will be warranted for the remaining term of 
the original unit's warranty period.

In the second through fifth years from the date of original purchase, when this major 
appliance is installed, operated and maintained according to instructions attached 
to or furnished with the product, KitchenAid will pay for factory specified parts for 
the following components to correct non-cosmetic defects in materials or 
workmanship in these parts that prevent function of this major appliance and that 
existed when this major appliance was purchased. This is a limited 

5-year warranty 

on the below named parts only and does not include repair labor.

■

Nylon dish racks

■

Electronic controls

For the lifetime of the product from the date of original purchase, when this major 
appliance is installed, operated and maintained according to instructions attached to 
or furnished with the product, KitchenAid will pay for factory specified parts and 
repair labor for the following components to correct non-cosmetic defects in 
materials or workmanship that existed when this major appliance was purchased:

■

Stainless steel tub

■

Inner door liner

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL 
BE PRODUCT REPAIR AS PROVIDED HEREIN. Service must be provided by a 
KitchenAid designated service company. This limited warranty is valid only in the 
United States or Canada and applies only when the major appliance is used in the 
country in which it was purchased. This limited warranty is effective from the date of 
original consumer purchase. Proof of original purchase date is required to obtain 
service under this limited warranty.

Commercial, non-residential or multiple-family use, or use 
inconsistent with published user, operator or installation 
instructions. 

In-home Instruction on how to use your product

Service to correct improper product maintenance or 
installation, installation not in accordance with electrical or 
plumbing codes or correction of household electrical or 
plumbing (i.e. house wiring, fuses or water inlet hoses).

Consumable parts (i.e. light bulbs, batteries, air or water 
filters, etc.).

Damage from accident, misuse, abuse, fire, floods, acts of 
God or use with products not approved by KitchenAid.

Repairs to parts or systems to correct product damage or 
defects caused by unauthorized service, alteration or 
modification of the appliance.

Cosmetic damage including scratches, dents, chips, and 
other damage to appliance finishes unless such damage 
results from defects in materials and workmanship and is 
reported to KitchenAid within 30 days. 

Discoloration, rust or oxidation of surfaces resulting from 
caustic or corrosive environments including but not limited 
to high salt concentrations, high moisture or humidity or 
exposure to chemicals.

Pick-up or delivery. This product is intended for in-home 
repair.

10. Travel or transportation expenses for service in remote 

locations where an authorized KitchenAid servicer is not 
available.

11. Removal or reinstallation of inaccessible appliances or 

built-in fixtures (i.e. trim, decorative panels, flooring, 
cabinetry, islands, countertops, drywall, etc.) that interfere 
with servicing, removal or replacement of the product.

12. Service or parts for appliances with original model/serial 

numbers removed, altered or not easily determined.

IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR 
PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on the 
duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific legal rights, and you 
also may have other rights that vary from state to state or province to province.

KitchenAid makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations 
contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, you 
should ask KitchenAid or your retailer about buying an extended warranty.

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. KITCHENAID 
SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of 
incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you 
also may have other rights that vary from state to state or province to province.

®

/™ ©2014. KitchenAid. All rights reserved.

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Printed in U.S.A.