Toshiba 19DV615Y 用户手册
57
Troubleshooting table
Please check the following list before requesting service.
• The LCD panel contained in this TV is manufactured using an extremely high level of precision technology, however there
may be an occassional non-active pixel that may appear on the screen as a fixed point of blue, green or red. Please note that
this does not affect the performance of your product.
Symptom
Possible solution
Page
TV
No picture, no sound
Switch on the set.
Check that the mains power outlet is properly connected.
Select appropriate input mode.
Unplug unit for 1 minute, then plug it back in.
Check that the mains power outlet is properly connected.
Select appropriate input mode.
Unplug unit for 1 minute, then plug it back in.
No reception
Have you tuned in the TV stations?
Connect the antenna.
Make sure the set is ON and not in Standby mode
Connect the antenna.
Make sure the set is ON and not in Standby mode
The TV switches off with
missing antenna input signal
This is normal.
15 minutes after the antenna signal has disappeared, the set will change to
15 minutes after the antenna signal has disappeared, the set will change to
standby mode.
The “Channel” menu cannot be
accessed in the Main Menu
screen.
The unit is set to AV mode. Press 1 on the remote control.
Wrong Colours
Colour and Brightness errors can occur when the viewing angle/ambient air
temperature (see technical specifications) are exceeded.
-
There is sound but no picture
when viewing a DVB (digital)
channel
Some channel offers audio content only.
-
Blocky image or image stops
intermittently.
Check all antenna connections.
Move the antenna away from areas of possible interference.
Try using an antenna booster.
Move the antenna away from areas of possible interference.
Try using an antenna booster.
Some digital channels cannot
be viewed.
Contact the service provider to subscribe.
-
“Database empty” message
appears on the screen.
Check all antenna connections and try auto tuning again.
DVD
The playback picture has
occasional distortion.
The disc is dirty. Eject the disc and clean it.
Some times a small amount of picture distortion may appear. This is not a
Some times a small amount of picture distortion may appear. This is not a
malfunction.
The unit does not start playback. No disc is inserted. Insert a disc.
An unplayable disc is inserted. Insert a playable disc (Check the disc type and
colour system).
Place the disc in the disc slot with the label side facing forward.
The disc is dirty. Clean the disc.
Cancel the parental lock function or change the parental lock level.
Place the disc in the disc slot with the label side facing forward.
The disc is dirty. Clean the disc.
Cancel the parental lock function or change the parental lock level.
X
appears on the screen.
The function is prohibited with the unit or the disc.
• This product incorporates copyright protection technology that is protected by U.S. patents and other intellectual property
rights. Use of this copyright protection technology must be authorized by Macrovision, and is intended for home and other
limited viewing uses only unless otherwise authorized by Macrovision. Reverse engineering or disassembly is prohibited.
• Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby
Laboratories.
•
is a trademark of DVD Format/Logo Licensing Corporation.
• Manufactured under license under U.S. Patent #: 5,451,942 & other U.S. and worldwide patents issued & pending.
DTS and DTS Digital Out are registered trademarks and the DTS logos and Symbol are trademarks of DTS, Inc. © 1996-
2008 DTS, Inc. All Rights Reserved.
• Unauthorized recording of copyrighted television programmes, films, video cassettes and other materials may infringe the
rights of copyright owners and be contrary to copyright laws.
• DivX
®
is a registered trademark of DivX, Inc., and is used under license.
• MPEG Layer-3 audio coding technology licensed from Fraunhofer IIS and Thomson.