Toshiba DK424I 用户手册
Automatic Call Distribution
Program 11 – ACD Timing Assignments
Strata DK Programming 5/00
6-7
Automatic Ca
ll Dis
tribution
Program 11 – ACD Timing Assignments
Initialized Default:
See table below
✱ ✱ ✱ ✱ 6SNU +ROG 6SNU
+ROG 6SNU +ROG 6SNU +ROG
Processor
ACD Group Numbers
DK40i, RCTUA, RCTUBA/BB, B1CU
01~08
RCTUC/D, B2CAU/BU, B3CAU/BU
01~16
RCTUE/F, B5CAU/BU
01~16
Code
Time
Initialized Data
Notes
1
0000~3600 sec.
0030 sec.
0000 = No Overflow
2
000~255 sec.
030 sec.
3
000~255 sec.
060 sec.
4
000~120 sec.
001 sec.
5
000~999 sec.
030 sec.
6
000~255 sec.
120 sec.
7
000~600 sec.
240 sec.
8
00~30 min.
01 min.
00 Disables Alarm
Guard Timer; blocks
Alarm Reset
Guard Timer; blocks
Alarm Reset
9
00~60 min.
00 min.
00 Disables Timer
Code 1
Code 2
Code 3
Code 4
Code 5
Code 6
Code 7
Code 8
Code 9
ACD
Group
Number
Queue
Overflow
Timer
Ring Agent
Timer
Wrap-up
Timer
RBT before
Announce
Timer
Connect to
Music Timer
Call Waiting
Alarm
Timer 1
Call Waiting
Alarm
Timer 2
Alarm
Guard Timer
Disconnect
of ACD Call
Timer
1
2
3
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
DATA = Time (min. or sec.)
Code (1~9)
ACD Group Number
Music Timer (1~3)
(used only with Code 5, skip this
entry for all other codes)
(used only with Code 5, skip this
entry for all other codes)