Toshiba DK40I 用户手册

This program selects the type of queue alarm that is sent to the Supervisor telephone for each ACD 
Group. Only one alarm type is allowed for a given ACD Group. The Supervisor can reset the alarm 
by pressing the flashing 

5HVHW4XHXH$ODUP

 button.

This selection disables the queue alarm.

This selection causes the system to send immediately a queue alarm to the Supervisor telephone 
when the number of calls in the ACD queue exceeds the number set in Program 14-71.

This selection allows two timed alarms to be set. Alarm 1 sounds when (X + 1) number of calls are 
in the ACD queue longer than the time period set in Program 11-6 (X is set in Program 14-72). 
Alarm 2 sounds when (Y + 1) number of calls are in the ACD queue longer the time period set in 

✱  ✱  ✱ ✱  6SNU   +ROG  6SNU 

+ROG  6SNU   +ROG  6SNU   +ROG

DK40i, RCTUA, RCTUBA/BB, B1CU

01~08

RCTUC/D, B2CAU/BU, B3CAU/CU

01~16

RCTUE/F, B5CAU/CU

01~16

DATA = Pattern (0, 1, or 2)
0 =

None

1 =

Immediate Alarm (Program 14-71)

2 =

Alarm Timer 1 and 2 (Program 14-72, 11-6 
and Program 14-73, 11-7)

SELECT = 8

SELECT = ACD Group No.