用户手册 — Avaya DXX-1015-01

目录

• Contents

  3
• Before You Begin

  5
• The ADU Server

  9
  • Overview

    9
  • Start-up Procedures

    9
  • Cooperation of ADU Servers

    10
• The Agent Data Unit

  11
  • Definition of an ADU

    11
  • The ADU Lifecycle

    11
    • ADU Creation

      11
    • ADU Activity

      11
    • ADU Termination

      12
  • Listing Active ADUs

    12
  • The ADUID

    13
  • The ADU Data Table

    13
  • ADU Contents

    14
    • Core ADU Fields

      15
    • Agent ADU Fields

      16
    • Voice Data Containers

      19
    • Queue ADU Fields

      20
  • Containers

    21
    • Container Names and Special Tokens

      22
    • Limitations of Container Syntax

      23
    • Container Configurations

      24
      • Values ALWAYS written:

        24
      • EDU Values written if tscon is set to true:

        25
      • ADU and EDU values written if containers_56_style is set to true:

        26
      • ADU and EDU Values written if containers_60_style is set to true:

        26
• Event Monitoring

  27
  • ADU Event Monitoring

    27
  • Starting and Stopping Event Monitoring

    28
  • Setting Event Monitoring Criteria

    29
    • Monitoring Criteria: Syntax

      29
    • Relational Operators

      31
    • Boolean Operators

      32
    • Monitoring Criteria: Wildcards

      32
    • Monitoring Criteria: Examples

      33
• Alarms

  35
• ADU Server Configuration

  37
  • System Considerations

    37
  • ADU Server Alias Name

    37
  • Configuration Parameters

    37
• IDL Specification

  43
• ADU Server Methods

  45
  • Method Objectives

    45
  • Exception Information

    45
  • Routing Requests

    46
  • Method Overview

    46
  • Methods

    48
• ADU.Assign

  48
• ADU.Create

  48
• ADU.Deassign

  49
• ADU.DeleteOneValue

  49
• ADU.DeleteSubTree

  50
• ADU.DeleteValues

  50
• ADU.EventsIn

  51
• ADU.Find

  51
• ADU.FindByKey

  52
• ADU.FindOrCreate

  53
• ADU.ForceTerminate

  53
• ADU.ForwardEvent

  53
• ADU.GetActive

  54
• ADU.GetOneValue

  54
• ADU.GetSomeValues

  55
• ADU.GetSubTree

  55
• ADU.GetValues

  56
• ADU.GetValueHistory

  56
• ADU.GetValuesHistory

  57
• ADU.IncrValue

  59
• ADU.Monitor

  59
• ADU.RemoteWatcher

  60
• ADU.SetAndTerminate

  60
• ADU.SetAndTransfer

  61
• ADU.SetDefaultHistoryFilter

  61
• ADU.SetHistoryFilter

  62
• ADU.SetOneValue

  63
• ADU.SetValues

  64
• ADU.SetValuesExtended

  64
• ADU.Suspend

  65
• ADU.Terminate

  65
• ADU.TerminateMine

  66
• ADU.Touch

  66
• ADU.Transfer

  67
• Index

  69