Sony Ericsson P990 Benutzerhandbuch

Check if Caps Lock is activated on your keyboard. Your 
server account password is case sensitive.

If you have enabled SSL and have connection or 
synchronization problems, perform the following 
actions.

Before you select SSL (Secure Socket Layer) in the 
Exchange ActiveSync settings, ensure that SSL is 
supported by the system you are using. Otherwise you 
will run into connection and synchronization problems. 
If SSL is supported by the system, it is recommended 
that you use it.

If you are using SSL and the connection between the 
server and your phone has failed due to timeout 
problems, matching root certificates must exist on both 
devices to enable a smooth reconnection. Otherwise you 
will be prompted to accept the connection everytime it 
goes down.

Check with your IT department which certificates and 
settings you must use.

Note: It is not recommended to enable direct push 
synchronization without having a matching set of root 
certificates on the server and the phone.

If you need technical support, you can find the Sony 
Ericsson support link from 

 

menu

, where you can 

also see which version of the software that you are using.

If your phone gets stolen or lost, immediately report the 
loss to your IT department.They can do a remote wipe of 
secret or sensitive data on the phone.