Sony Ericsson TM717 Benutzerhandbuch

Troubleshooting

Some problems will require you to call

your network operator.

For more support go to

Common questions

I have problems with memory

capacity or the phone is working

slowly
Restart your phone every day to free

memory or do a 

Master reset

.

Master reset
If you select 

Reset settings

, the

changes that you have made to

settings will be deleted.

If you select 

Reset all

, your settings and

content, such as contacts, messages,

pictures, sounds and downloaded

games, will be deleted. You may also

lose content that was in the phone at

purchase.

1

Select 

Menu

 > 

Settings

 > 

General

 >

Master reset

.

2

Select an option.

3

Follow the instructions that appear.

I cannot charge the phone or battery

capacity is low
The charger is not properly connected

or the battery connection is poor.

Remove the battery and clean the

connectors.

The battery is worn out and needs to be

replaced. See Charging the battery on

page 7.

No battery icon appears when I start

charging the phone
It may take a few minutes before the

battery icon appears on the screen.

Some menu options appear in gray
A service is not activated. Contact your

network operator.

I cannot use Internet-based services
Your subscription does not include

data capability. Settings are missing or

incorrect.

You can download settings using the

setup wizard or by going to

I cannot send messages from my

phone
Most messages require a service

center number to send them. The

54

Troubleshooting

This is an Internet version of this publication. © Print only for private use.