Sony Ericsson Z710i Benutzerhandbuch

86

Troubleshooting

I cannot synchronize or transfer data 
between my phone and my 
computer, when using the USB cable 
provided
Possible cause: The cable has not 
been properly installed and detected 
on your computer. The software that 
came with your phone has not been 
properly installed on the computer.

Solution: Go to 
www.sonyericsson.com/support, 
choose your phone model, then 
choose Product information – Getting 
started. The guide Synchronizing the 
phone with a computer contains 
installation instructions and a 
troubleshooting guide, that may assist 
you in solving the problem.

Master reset
The changes that you have made to 
settings and the content that you have 
added or edited, will be deleted.

, the 

changes that you have made to 
settings will be deleted.

, in addition to 

your changes to settings, all contacts, 
messages, personal data, and content 
that you have downloaded, received 
or edited will also be deleted.

}

 

}

 the 

 tab 

}

.

}

}

 

When instructions appear 

}

.   

Possible cause: There is no SIM card 
in the phone or you may have inserted 
it incorrectly.

Solution: Insert a SIM card 

Possible cause: The SIM card 
connectors need cleaning.

Solution: Remove the SIM card and 
clean it. Also check that the card is not 
damaged so that you cannot connect 
it to the phone connectors. In that 
case, contact your network operator 
to ask for a new SIM card.