Sony Z800i Betriebsanweisung
This is the Internet version of the user's guide. © Print only for private use.
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Troubleshooting
The phone turns itself off
Possible cause: The battery connection is bad.
Solution: Make sure the battery is inserted
correctly.
Solution: Make sure the battery is inserted
correctly.
I cannot use SMS/text messaging
on my phone
Possible cause: Settings are missing or incorrect.
Solution: Contact your network operator to find out
the correct SMS service centre setting.
Solution: Contact your network operator to find out
the correct SMS service centre setting.
I cannot use MMS/picture messaging
on my phone
Possible cause: Your subscription does not include
data capability.
Solution: Please contact your network operator.
Possible cause: Settings are missing or incorrect.
Solution: Go to www.SonyEricsson.com/support,
choose your phone model, then choose “Phone
setup – MMS” and follow the instructions.
data capability.
Solution: Please contact your network operator.
Possible cause: Settings are missing or incorrect.
Solution: Go to www.SonyEricsson.com/support,
choose your phone model, then choose “Phone
setup – MMS” and follow the instructions.
I cannot use the Internet/WAP
Possible cause: Your subscription does not include
data capability.
Solution: Please contact your network operator.
data capability.
Solution: Please contact your network operator.
Possible cause: Internet settings are missing or
incorrect.
Solution: Go to www.SonyEricsson.com/support,
choose your phone model, then choose “Phone setup
– WAP” and follow the instructions.
incorrect.
Solution: Go to www.SonyEricsson.com/support,
choose your phone model, then choose “Phone setup
– WAP” and follow the instructions.
The phone cannot be detected by
other users via Bluetooth
Possible cause: You have not turned Bluetooth on.
Solution: Make sure that Bluetooth is turned on and
that your phone is visible to other users.
Solution: Make sure that Bluetooth is turned on and
that your phone is visible to other users.
I have problems synchronizing or
transferring data between my phone
and my computer, when using the
USB cable that came with the phone
Possible cause: The cable has not been properly
detected and installed on your computer. The software
that came with your phone has not been properly
installed on the computer.
Solution: Go to www.SonyEricsson.com/support,
choose your phone model, then choose “Product
information” - “Getting started”. The guide
“Synchronizing the phone with a computer” contains
installation instructions and a troubleshooting guide,
that may assist you in solving the problem.
detected and installed on your computer. The software
that came with your phone has not been properly
installed on the computer.
Solution: Go to www.SonyEricsson.com/support,
choose your phone model, then choose “Product
information” - “Getting started”. The guide
“Synchronizing the phone with a computer” contains
installation instructions and a troubleshooting guide,
that may assist you in solving the problem.